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March 2024 by Beverly Hudson
This old national Bank on 12600 Harlem is racist . I don’t usually use this word racist, but I was racially profile at this bank not once but twice. In calling the corporate office and talking to the manager I don’t care what they say. It is racial profiling I will never ever stop at that bank again Old National Bank on 12600 Harlem. I am in the process of looking for another bank and moving my accounts. I have been a client at First Midwest Bank since they open and tried to stay at Old National Bank since they took over with First Midwest Bank. I should’ve been in the line with everyone else when Old National first took place and move my money as well like others did . I cannot say this about all Old National Banks just this particular Old National bank on 12600 Harlem , once again, I consider this being racial profile.
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February 2024 by Clorox Germicidal Bleach
Take your money out and bring it to literally any other bank. Ever since they bought out First Midwest it’s been nothing but issues. I have multiple bank accounts, never had the kind of issues with Chase or BoA that are common with this outlet. Take your money elsewhere.
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March 2023 by Nadeem Baste
5:27 is before 5:30.... I honestly hate to leave a bad review but under First Midwest they were open til 6. All I'm saying is I had to deal with the headache of trying to get there before the new drive thru closing time of 5:30. At least honor the 5:30 time fully.
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November 2022 by jennifer lewis
Terrible service banker was not helpful or friendly. She seemed bothered to help me. Tried to call bank many times for assistance and left messages. Noone called back. Would not recommend this bank location.Left many messages and Noone every calls back . Terrible serviceI went to the one in Gardner il. They where very professional and helpful
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September 2022 by Jody Henning
Thanku so much to Maura Lecicero for helping us thru problems with the changeover. She was awesome
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August 2022 by Ed Fitz
Horrible experience everyone was extremely rude during my visit trying to get a new debit card because of switch over and never receiving a new card in the mail
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June 2022 by Lou B.
Horrible customer service via phone and email. Don't bank there because they don't know how to answer a simple product question ( not a personal account question).
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June 2022 by John
Came in to make a simple withdrawal. The person in front of me was getting a money order. Waited in line for 20 minutes.When it was my turn, they were very apologetic and very nice
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June 2022 by Rosa Maria de Lira Acevedo
Por años siempre hemos recibido la mejor atención y servicio!!! Gracias por su gentileza y cordialidad!!!
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March 2022 by M. Ricci
Long time costumer, great indoor service people.
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December 2021 by Thomas Barbush
The best branch around in the Chicagoland area I've been to multiple branches, at least 6 different banks from First Midwest and this one is the best! the people are the nicest! and they do their job fully! Everything gets done promptly and they go out of their way to make sure you're taken care of, I moved far away now and I still drive all the way to this branch
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April 2021 by Frank Junior
Thanks for treating me with class. Others around the area not so good to do business with.
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April 2020 by Ibrahim I.
Very bad costumer service ignorant tellers
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March 2020 by Christopher Neal
Always friendly and accommodating especially on the business end.
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September 2018 by V man
Used to be a good bank until they implement insane fees for overdraft. Just a couple bucks over will cost you $36 a day per transaction. Had over $200 stolen within three days without notice. Will be finding a new bank.
