Convenience Stores in Palos Heights, IL

“Came here to find toothache relief medicine which I din't have no issue finding in a store I have never been too. Even though my visit was brief, I love how all the aisles are labeled and categorized to help make my shopping experience quick. Staff was very friendly. Will come back, not a fan of the whole entering and leaving the parking lot.”

“I will never go to another pharmacy except this one! I have a ear infection and needed antibiotics badly. I dont have insurance and it was gonna cost me over 300$! They helped me out and dropped the price down significantly! Great customer service and very friendly staff!”

“I been coming here for years one of your employee deidre is quite rude. In June I made a complaint about my experience with her and as I see nothing has happened tonight same as before attitude very unpleasant, very rude. She has No customer service skills. You will lose customers to this behavior. I told her I will be making another complaint she became unhinged yelling at me I will not tolerate it I told her she was rude and I walked out. Never had I ever had any problems with any of your employee's everyone else is very nice great customer skills.i would give a 5 star but after my experience with her(deidre) I can't.. No customer should be treated this way”

“I have never had an issue with this pharmacy location. Having worked as a Practice Administrator for doctors I understand that most people don't understand their own insurance and blame the pharmacy staff. They can't do anymore than the insurance tells them at that time. Patients need to call their insurance companies or doctors. The pharmacy has no time to make multiple calls for every patient, but they will do what they can.My prescriptions kept coming back as non covered. I call BCBS and was told that BCBS themselves failed to update my file and had to do a manual update. Waited on the phone for about 15 minutes while the BCBS rep updated my file with the effective date. Now all my presceiptions go right through. I encourage patients to call their insurance to find out the real issue. It is rarely ever the pharmacy.More often the doctor and sometimes the insurance company. Do it this way and make your life easier. I worked in medical management a large part of my career. Good luck everyone.”

“I have never had an issue with this pharmacy location. Having worked as a Practice Administrator for doctors I understand that most people don't understand their own insurance and blame the pharmacy staff. They can't do anymore than the insurance tells them at that time. Patients need to call their insurance companies or doctors. The pharmacy has no time to make multiple calls for every patient, but they will do what they can.
My prescriptions kept coming back as non covered. I call BCBS and was told that BCBS themselves failed to update my file and had to do a manual update. Waited on the phone for about 15 minutes while the BCBS rep updated my file with the effective date. Now all my presceiptions go right through. I encourage patients to call their insurance to find out the real issue. It is rarely ever the pharmacy.
More often the doctor and sometimes the insurance company. Do it this way and make your life easier. I worked in medical management a large part of my career. Good luck everyone.”

“It’s Jan 2 2023 at 3pm and the nice woman working the counter is SLAMMED and she’s killing it she’s so sweet and deserves a raise! yall better treat her right because she’s such a joy to my day!!!”