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December 2023 by Jason M.
Best cfx around feels like a much more expensive gym compared to its counterparts like Pulaski and ford city
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October 2023 by A G
Great gym! Love the atmosphere, cleanliness, and positive employees!
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June 2023 by David Courtright
BEWARE: After 2 years of membership I tried to cancel. In 2021, I submitted a cancelation request form which was never processed and the gym continued to charge me for the following 2 years! I called and was instructed to visit the branch to sign the cancelation form, again. Today I stopped into the branch and explained the years of billing without using my membership. The manager, Adam, told me that he would not allow me to cancel the membership unless I paid him $50 to bring the account current. I repeatedly reminded him that it was my right to cancel at any time. He said he didn't care and that I was making him angry. Let that sink in. I was told I could not cancel unless I paid them more money. Be careful...
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June 2023 by David C.
BEWARE: After 2 years of membership I tried to cancel. In 2021, I submitted a cancelation request form which was never processed and the gym continued to charge me for the following 2 years! I called and was instructed to visit the branch to sign the cancelation form, again. Today I stopped into the branch and explained the years of billing without using my membership. The manager, Adam, told me that he would not allow me to cancel the membership unless I paid him $50 to bring the account current. I repeatedly reminded him that it was my right to cancel at any time. He said he didn't care and that I was making him angry. Let that sink in. I was told I could not cancel unless I paid them more money. Be careful...
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May 2023 by Nick
Worst service I have ever received. Big dude with the red beard, can’t believe he was even hired, what a tool. Will not be returning, as well as many of my buddies.
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April 2023 by Cindy P
I don’t see how this place can last. If there are staff there then they are both on the computer all the time. What could be so important online? Two people eternally behind the computer. I regularly tell whoever is there that a few pieces of equipment are coming apart. Following week and nothing has been done. I tighten screws on the back extension every single time I go in for the past few years. Other equipment needs repair and maintenance but they are too busy on the computer. Leg extension is coming apart (I used to own a gym) so I tell them exactly how to fix it. Following week it’s falling apart again! One set screw people! One. Set. Screw. The people behind the desk LOOK like they work out but if you work there and workout there, how can you be oblivious to the repairs and maintenance needed on the very equipment you use? As a highly mechanical person, I just get frustrated when I’m in there.Also, I avoid going in the evenings like the plague. High school kids, 4 to a group, sitting on the equipment, scrolling on their phones between sets for 10 minutes.And, ya know what… enough with the gum all over the sidewalk out front. Get your faces from behind the computer and pressure wash the sidewalk like every other respectable business out there. It’s like no one cares.
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February 2023 by Gabija B
Great place! Lynn has provided me with a ton of help throughout my fitness journey at Charter and has truly made my gym experience a pleasure!
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February 2023 by naomii
Very cool gym and friendly staff, Lynn was super helpful and patient, definitely worth it.
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February 2023 by Adam Turwon
Great gym! I have been going here for 11 years and they always keep it well maintained and clean. Carolina at the front desk is super helpful and friendly.
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February 2023 by Martha T
The cleanest local gym I've been to and a comfortable environment for women to work out in. Nice and friendly staff, the worker Carolina at the front desk has been especially helpful with any questions I've had with my account, classes or about the gym in general.
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February 2023 by Myesha Weatherly
Very nice gym. The person at the front desk, Lynn, was very welcoming and polite. Very helpful for my first time trip. I loved it!
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February 2023 by Boguslawa Turwon
Very clean gym and friendly staff! Carolina has made my experience great by always showing me how to use the machines I’m unfamiliar with. Highly recommend to those looking for a gym to join!
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February 2023 by Amber Green
Danny Green at the Palos Heights location was great at explaining the membership to me and answered all the questions I had. It was very helpful that he showed me around and explained certain benefits this Charter has! Can’t wait to use my membership.
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February 2023 by Swolekage
Wow, CFX is the greatest gym I have ever been to! Adam is such a wonderful employee there and always gives me tons of help and great advice. Highly suggest coming here to workout!
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December 2022 by C
Used to come here staff and equipment is great. Nice location that has what you need but when it’s crowded its bad. Could use a sauna/steam room and a location closer to burbank area. Would go to countryside but that location is always packed. 4 stars but hope you can bring a location closer to me.
