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January 2024 by Bella Leon
I have been coming to this nail salon for more than 7 years. I’ve known Kelly, a nail technician who works here, for about 10 years and followed her here from a previous salon. Over this period of time, this nail salon has changed owners/management and the service has become truly terrible with no improvement in sight.The nail salon has screwed around with my appointments multiple times (asking me to change them to different times for their own convenience, cancelling them without adequate explanation, or entirely forgetting that I had an appointment) but I have been very patient because I’ve known this nail technician for a long time and wanted to give her the benefit of the doubt.The straw that broke the camel’s back was that, after I had made an appointment almost a week ahead of time, the nail salon contacted me on short notice asking to move my appointment, to which I said I couldn’t, because I had more appointments scheduled after my nails. Immediately after this, Kelly (the nail technician) texted me on my personal cellphone with rude and unhinged messages saying that she didn’t want to take care of me any more since they mess up other customers’ appointments too, but I am the only one who complained. Is that something to be proud of?Kelly, you really have to read the reviews for this business, because it’s clear that a lot of clients have complained (among other things) about you moving, cancelling, or forgetting appointments. This is highly unprofessional. It is obviously beyond the pale for a technician to send me an avalanche of rude messages and tell me that I am not emphatic and that I should go to another nail salon. I think she forgot the time when she told me she was cancelling my appointment so she could take her son trick-or-treating this past Halloween and I rearranged my plans to accommodate, because I am a mother too. But apparently now I am not empathetic—Kelly, I have all your messages, so please don’t embarrass yourself by lying.I recommend other customers avoid this business and patronize a different nail salon with a higher standard of professionalism.
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October 2023 by Ilham Mohammad
Bad service bad qualityServices: Acrylic nails
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September 2023 by Kristin Hale
Always loved this place but today was the last time. last two no Chips were a huge disappointment. My nails look terrible. I don’t think I’ll be going back.Update. I did reach out to the manager. She offered to personally redo my nails, which I did take advantage of I very much appreciate the good customer service. Thank you Lu.
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August 2023 by Debra Kobel
Fabulous pedicure. Had dip done in past and it’s holding perfectly. Efficient and clean here.Service: Pedicure
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July 2023 by Ed Palenik
The staff was professional. I had brought my wife there for a birthday pedicure, and she was extremely satisfied. We will be back there!
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July 2023 by Paula Holubik
Love this place!! Newly remodeled, great service, CLEAN, and did a beautiful pedicure/no chip.Services: Nail polish changes
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June 2023 by Patricia Drisko
Very unfriendly atmosphere. No customer service skills very condescending managers and women that work there.. The one male guy walks around with an arrogant attitude. The woman and the guy don't even say hello to the customers. BIG DISSAPOINTMENT!! They need to learn some manners!!!Service: Gel manicures
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May 2023 by Nancy McGrail
Quick and beautiful service every time I go. Quality work, not just a rush job. The new chairs and overall makeover of the interior makes it such an enjoyable place to relax. The new owner has really improved the place greatly.Services: Manicure
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May 2023 by Lola Jefferson
Took my friend here and she loved it. I made reservations online and the nail tech was on schedule. Very clean store. Bright store as well. Looks newly remodeled. Great color options. Friendly service. Prices are reasonable. Lots of tables and chairs, so it would be a nice place for a spa day.
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May 2023 by Kate Kendryna
My favorite place to get my nails done & super fair prices! Everyone is so friendly & typically no wait. If there is a wait it’s super quick and super clean. I’ll be a returning customer forevvvvver! ?Services: Manicure
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May 2023 by Denise Karioris
Newley remodeled and beautiful inside! Everyone is very friendly and accommodating! Lu is the best!! Highly recommend Bellagio Nails!
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March 2023 by Danielle Valenti
Bellagio Nails does a wonderful job on my nails. They are very busy so an appointment is recommended. I've gone to multiple techs and they all do a nice job.
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February 2023 by Michelle Kramer
I was in town visiting family , needing my nails to be filled. And they did an amazing job. Everyone is so nice, and the atmosphere is great! I will be back when I am in town again.Service: Acrylic nails
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February 2023 by Karoline Giza
Every time I come in, I love working with Hannah. She is truly amazing! Each time I get a dip powder manicure it lasts for weeks and I get nothing but compliments on her work. You will not be disappointed!Service: Dip powder
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February 2023 by Emily Howe
Had an appointment with my sister and mom at 12 this past Saturday. Not only did they take people before us when they came in after us - they had us wait nearly an hour before they took my sister in.But then mom and I had to wait even longer to be taken back - we didn't get taken back together. I was waiting nearly two hours before I even got taken back.What's the point of having appointments and the check in machine if you're just going ignore the appointment times? And it seemed like they were taking the regulars coming in before us as well.Services: Manicure
