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November 2023 by Linda Griffithd
I spent approx 8 hours on hold for 2 days without success calling direct stream customer service. I finally went to Palos Heights IL store to see if they could help. Luckily Eric was able to help resolve part of the issue. Eric was very knowledgeable and patient. Thanks again for the help. He is an asset to this store and ATTIf Eric had notIntervened I would have cancelled direct stream
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November 2023 by Kareem A.
Olivia is an amazing customer service representative, she found me the best family plan and always help with any issues regarding my service. Thank you
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October 2023 by Zakyah Sanaa
My experience was beautiful with Omar. He was very knowledgeable and patient. He was also able to resolve my concerns. I was VERY SATISFIED
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September 2023 by Marge P.
the employees of AT&T at the Palos Heights, IL store have no idea what they are doing. installer came out and said the WiFi would not support landline and TV, he recommended Xfinity! went to return the equipment to the store - they didn't know what to do. after 45 minutes we took equipment to UPS to return. The employees also forget to tell you everything!!Never go there.
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September 2023 by Lovely Jones
Olivia was phenomenal to work with. She was very knowledgeable and extremely patient with me and my mother. Olivia took the time to break things down and made sure I understood everything before I left out. The care and calmness she had dealing with my elderly mother I couldn’t have asked for a better person to work with. Thank you Olivia
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September 2023 by Nawzad Raza
Very cool service…Perfect net also smily faces in a offices…. Im so excited about AT&T… Thanks
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September 2023 by Jlynne Findlay
Olivia was so patient and kind and deserves a 5 star+++ rating.
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August 2023 by Susan Saenz
I was overwhelmed by the fantastic service I received from Luis . I also noticed how happy all other customers were while I was there. Thank you you made me feel so much better. I am a senior and not good with electronics. Thank you so much!!
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August 2023 by Jen Keogh
Olivia was absolutely fantastic, I've been to 3different locations and have gone through 3 different devices no place could get my phone up and running. She sat with me patientently for over and hour and insured my phone was working before I left. Thank you so much Olivia
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August 2023 by Maggie Klich
Olivia was amazing! Came in for a upgrade left with Fiber speed internet very satisfied.
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July 2023 by Barbara Goravica
I got absolutely wonderful service. That was very time consuming but worth it. They were wonderful. Wonderful, wonderful, Louis and Olivia.
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July 2023 by Maureen Fabrie
The young man was very polite and helpful, and I felt comfortable dealing with him.
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July 2023 by Angie
This is by far the best AT&T store in Chicago! Shout out to Olivia and her manager!!! Finally thanks to God someone helps us after a month of no help and rudeness from other stores and on the telephone!!!! Thanks sooo much Olivia you’re amazing!! Everyone go see her!!!
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July 2023 by Cathy Roach
Everything went smooth and Eric took the time to transfer all my stuff from my Samsung to my new apple phone. Even put on the screen protector on my phone with no bubbles! Great location to come into and not just be the next customer in line. They actually take their time with you to address all wants, needs and concerns. Highly recommend this store!!!
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June 2023 by Ricky K.
Was a Sprint T-Mobile customer for 17 years. There's no more support over the phone or in a t mobile store so I walk across the street to a t and t store on harlem And I met Nate, Olivia and Omar they very kind also knowledgeable on cell phones and other att services that they Offer Just recently signed up for a t and t direct stream they help me and walk through it I will be a lifetime customer, Greatfully Ricky K.
