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December 2023 by Sonali Sharma
Worst customer service I can imagine! Worst branch
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November 2023 by AnkurSonali Sharma
Very bad customer experience. Please don’t waste your time going over there
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November 2023 by Grace Wheaton
Honestly worst bank ever. The employees are unwilling to help people and won't give clear answers. Tried to withdrawal cash and they couldn't even give me a reason why my account wouldn't let me. Deposited 1 check into my account to try it out but I will never be using them again. Waste of time. Asked for a manager but no manager was even on site. Taylor was nice but still never came to a solution and didn’t really push to help as much as she could have.
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October 2023 by Jacek Malczynski
Very much poor service, they have one banker do customers service in meanwhile the branch manager is doing nothing but is not stepping in to help customers.Limited management skills.Definitely not recommend!!!!
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September 2023 by yeet _
sucks, since covid. wells should pay less to ceo's who belong in jail for the fraud they committed in the 2016 scandal and more on interest rates for loyal customers. and please fire rude corpulent penny.
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September 2023 by Shawn Pr
Need more Tellers and Public notary. What is the benefit of being wells prime fargo customer if the bank unable to provide public notary?
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August 2023 by Jarett Polep
Absolutely over Wells Fargo you CANT get a hold of any real person it’s a joke.
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June 2023 by Steve Chiakas
Terrible customer service! The banker was rude and told us to get in line. We already waited in line and put our nave in waiting list. Someone came in for an appointment already existing that bumped us even longer And no one told us the process. Determined you have to schedule a banker to endorse a check. Extremely frustrating and banker was even more frustrating to deal with.
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June 2023 by Donna Anderson
Avoid this bank location like the wild fire. They have 1 person working and 0 customer service. You have been warned
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June 2023 by Taşkin Köse
Awful service, terrible treatment and really but rally bad customer service at this brunch
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April 2023 by Val Yermol
Been here twice and both times were super disappointing. Staff is very inefficient and had to wait long times. Every time I have an issue with Wells Fargo, I have been met with absolutely emotionless and lack of understanding individuals that do not help me solve my problems, whether it is my checking or my credit card when it comes to very easy changes like removing or adding individuals to the account as well as changing addresses.
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April 2023 by Alish K
Worst bank employees ever. They don't care about what you want to do or come here for unless you make an appointment. Even if you have an emergency, you need to make an appointment. I would never recommend this branch to anyone. Tellers are rude and assume stuff and overhear conversations. Pleaae avoid this and try the schamburg or Glenview location and drive few minutes. You will thank me later.I am putting a complain to corporate headquarters.
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March 2023 by mario tentory
Costomer service is terrible. And they don't pick up the phone
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February 2023 by A M
Very disappointed by the service they provide at this branch. The woman at the counter doesn’t even want to find any help solution or provide any other way to assist other than saying what she has read before she got the job. She said they were fully booked for the day and I needed to make an appointment for some other day. But when I went online I found out that they had an open window at 2pm same day. I mean it wasn’t hard for her to ask or look in the computer and assist me with making an appointment since I’ve been their costumer for a long time. I’ve been to many other branches and never had any issues this kind. When will they start learning their staff to be more professional and productive at their jobs.
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November 2022 by Hannah Mountford
Avoid this bank at all cost. Completely understaff. Don’t even have enough staff to get money out of the back. Line out the door. Not friendly