Walgreens offers a variety of services, including prescription refills, health and beauty products, and photo printing. The pharmacy operates with specific hours: Monday to Friday from 9 am to 11 am and 11:30 am to 9 pm, and Saturday to Sunday from 9 am to 1 pm and 1:30 pm to 5 pm. Customers have noted the kindness and professionalism of the staff, particularly mentioning a manager named Stefan, who has gone above and beyond to assist during busy times. Many appreciate the ease of scheduling appointments through the app, especially for vaccinations. One reviewer had a positive experience getting a COVID shot, highlighting the staff's understanding and support when they needed to reschedule. The cosmetics department is also praised, with a staff member named Susan recognized for her helpfulness and warm demeanor. While there are minor issues with the photo system, customers recommend calling ahead. Overall, Walgreens is viewed as a welcoming place with helpful staff, making it a reliable choice for health needs and everyday shopping.
I called the pharmacy to transfer a prescription from another pharmacy. I was on hold for 14 minutes. Every 2 minutes the phone automatically rings them again. Each time, someone picked up the phone and instantly put me back on hold. After waiting that long I hung up and transferred my prescription to CVS
February 2025
I needed have a prescription transferred so I called them and was on hold for a long time finally someone picked up the phone and intentionally connected me to a recording and hung up. This Walgreens Pharmacy on Northwest Highway and Palatine Road is the worst Pharmacy I have ever seen terrible customer service
January 2025
This is the worst pharmacy to get any medication from. No communication what's so ever, rude and and just a waste of time. The only reason I've been there is because of location bu at this point I'm willing drive a bit. Not surprised Walgreens is going under. I wish I could rate this place less than a star.
