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April 2024 by Alex Warshawsky
You can not even list the hours of the pharmacy correctly. Terrible service. Expect nothing but the worst possible service here.
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April 2024 by KENNY Izraylov (Kennic82)
Love standing in the drive up line for over 45 minutes…
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March 2024 by Ramon Montesinos
Thank you zafar you are the best you have a very friendly attitude
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March 2024 by Alyssa W
I had surgery and my doctor called in a prescription in the morning and it took them over 8 hours to fill it and no one would answer the phone. They kept putting me on hold.Every time I go there my prescription is either out of stock or back ordered and no one tells me till I go to pick it up, even though I place the order days in advance.
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March 2024 by Dmitry Mushkin
Possibly the worst pharmacy around. They said on the phone my refill is ready after 8 AM on Saturday. As I have come to pick it up, they said it takes another 2 days. It's always like this here, and nobody knows anything, no manager on duty... Ridiculous...
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February 2024 by Jerome Bagus
Had the young pharmacy girl taken 1 step beyond the minimum, I could have had my prescription filled in 1 trip. Instead, saw my plan only covered 7 days. My 1 phone call cleared that up the next day.
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February 2024 by Joanne Hanson
They had exactly what I needed and got in and out quickly. Very nice staff too.
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February 2024 by Will Travel
Went to pickup a prescription that was told it was not ready to be released. When I dropped off the prescription at 9:00 am I was told it would be ready in an hour or 1 and half hour. Went there 4 hours later and was told to come back tomorrow because it was a controlled substance and could not release it. To make a long story short she thought I was a different person. No apology for her mistake. The prescription was not a controlled substance.
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January 2024 by Shams Fadhil
Never one good experience for over a year now. I moved to Palatine last year and unfortunately this is the closest pharmacy to my place. I always wait in line for over 10 minutes if it’s drive thru or in person. Today I had a prescription for a pain killer, I was in pain, I was waiting over 30 minutes and when I went to check they said 10 more minutes. They had 3 pharmacists and 4-5 technicians. I was really upset how customer service is going downhill every day at this Walgreen.
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January 2024 by Keena Lewis
This is the worst pharmacy in Palatine.
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January 2024 by Jake Boehm
Unfortunately I waited almost an hour in the pharmacy drive thru after being on hold for almost 30 minutes. There has to be a better option.
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January 2024 by Ellen Wagenknecht
I have done the online script transfer request, twice. When that wasn't filled, I called the pharmacy directly for my third attempt and got a person's name and even a case/call# for my script to be transferred. I was told it would take 24 hrs and to come by the next day to pick up. I waited 2 days and when I went to pick it up they had no record of my call to them, even with the case/call# I had! So, in person, I made my FORTH request to have my scripts transferred to their location. Today, they are STILL not there. I have called my doc office and the scripts have been sent to correct location. I am at my wits end with this and if I didn't require the afterhours, I would not complete this transaction. I am on attempt number FIVE today!
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January 2024 by Mary Ligay
I'm waiting for testing!!! Plus lady here can't even smile
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January 2024 by Daniela Raygoza
Spent so long shopping here today….GM is helpful and sweet. I believe some of these reviews are wrong. If you don’t like this Walgreens, go down the street to the other one. Walgreens is always busy. And it’s holiday time.
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January 2024 by Dave S
They have just about everything one may need for health, hunger or happiness.