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March 2024 by Kathryn O'Brien
I was scared to go here because the reviews are so bad but my experience was great. I got there at about 4:20 on a Tuesday and there was a short line with one employee working. He was very kind and helpful. I was in and out in probably 5 minutes.
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March 2024 by John Harris
The people working could not care less. The employee processing my transaction was on a personal phone call the entire time.
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February 2024 by ROGER TRIER
It’s a very sad world over there
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February 2024 by Matt Drazkowski
This hands down one of the worst post offices I have ever walked into. The employees are not friendly and won't be willing to help you. You are better off at different post office. Trust me this one is a disaster
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December 2023 by Anandh
Helpful staff. Seems like a busy location, so queue will form if it takes a bit long to service a customer. I was in a queue too, but the person from Passport section and another staff pitched in to clear it in no time.
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December 2023 by James Davis
Ordered a collector's item on eBay. Order said package was delivered but we never got it. I talked to the mail deliverer and she rudely said that somebody probably stole it and there was nothing she could do. I asked if there was a number I could call or email I could use and she said no.
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December 2023 by Afraz Bakar
Worst service I shipped a package overseas and the box never made it it was returned home to my address when I asked for a refund I was told they don’t do refund. Do yourself a favor go elsewhere use another company don’t waste your time here
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December 2023 by Jerome Bagus
How well does someone work when it's next to impossible for them to be fired. Next life...Gubmint employee
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October 2023 by Yvette Marin
Seriously one employee working the counter with huge line were stuck waiting in is absolutely ridiculous! This location needs to do better!
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October 2023 by Nate Anderson
too much hate in these other reviews. the employees when I came here were helpful and pleasant, and I was in and out as quick as possible.
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October 2023 by Mike Melek
Visited the location to send an overnight mail believing that it will be delivered. My mistake. 10 days after, my mail is not delivered with feedback that it's lost somewhere. the mail contained sensitive item so I had to report it. Came to know that this location is actually under investigation for looking up the mail/packages and keep valuable items. Went and spoke to a supervisor were she gave me a phone number for a location 1000 miles away from us and told me to check with them. be careful not to send anything with them. there is a reason for having UPS or FedEx. I learned it the hard way.
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August 2023 by Marek Stasiak
Twice I witnessed my local postman talking to a well known association snitch about peoples living here - THIS IS A CLEAR VIOLATION OF FUNDAMENTAL PRIVACY RIGHTS! Consequences should be taken. I live in Brentwood of Palatine condo complex.
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August 2023 by Cole Keller
I had a mixup with a delivery. While the staff offers a little help after pressuring them for answers, I’ll never be able to get my lost package back. Do not ship packages here.
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July 2023 by Anthony Nikitin
Never delivered on time and made my son cry because his birthday gift was delayed by 2 days
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July 2023 by Neelam B.
It's good to know that we can apply for passport here . Many types of greeting cards are available. Gift cards of different stores are there. Mailing materials are good and available in different sizes. Prepaid label printing facility is also available. I liked packing pointer like scan the code and watched step by step video on preparing my shipment. Service is fast but delivery time they promised is horrible. Appreciable thing is Money back guarantee for overnight shipping, I mailed a parcel and paid for overnight shipping but failed. Today I went to complain that it took 2 extra days to reach . Hannah attended me and refunded money .
