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December 2023 by Michelle C.
Tim the owner made it clear he had no time to answer a couple questions on jewelry clasp replacement as he and his staff were too busy with a rush of customers and their fine jewelry purchases while talking to another customer that was being helped by one of his staff. Bottom line is that he values high valued spending customers than his basic customer (still spending money and had been there before spending $$$) Obviously judging a book ..pocket book.. by its cover. Beware. But go elsewhere where you can be worth their time
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October 2023 by Abigail Dickey
There is no better jeweler than Monson’s! Not only are they the most welcoming and kind people, but they will work with you to create the most beautiful jewelry you can imagine! From engagement rings and wedding bands, to incredibly stunning necklaces and earrings, you cannot go wrong. And what’s even better is that Tim Monson and his team are people you can trust to bring you the highest quality jewelry. Do yourself a favor and go visit Monson Jewelers!
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October 2023 by Kyle McDonald
Monson Jewelers initially helped me find the perfect engagement ring and then subsequently helped with both wedding bands as well as my wife’s jewelry for our wedding day.I knew nothing about jewelry and am beyond grateful to have worked with Tim. He educated me on the process and simplified the confusing number of options available to me. He was patient. He never once pushed me or rushed me. And he listened to every piece of feedback I had to make sure he found me the perfect engagement ring. Tim made the entire process so easy.Finding a jeweler I trust has paid dividends beyond the initial engagement ring. It was a no brainer for me to go right back to Tim when shopping for wedding bands with my wife (then fiancé). My wife trusts Tim so much that they worked together on some custom jewelry for her to wear on our wedding day.I cannot give a stronger recommendation for Monson Jewelers!
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October 2023 by Kyle M.
Monson Jewelers initially helped me find the perfect engagement ring and then subsequently helped with both wedding bands as well as my wife's jewelry for our wedding day. I knew nothing about jewelry and am beyond grateful to have worked with Tim. He educated me on the process and simplified the confusing number of options available to me. He was patient. He never once pushed me or rushed me. And he listened to every piece of feedback I had to make sure he found me the perfect engagement ring. Tim made the entire process so easy. Finding a jeweler I trust has paid dividends beyond the initial engagement ring. It was a no brainer for me to go right back to Tim when shopping for wedding bands with my wife (then fiancé). My wife trusts Tim so much that they worked together on some custom jewelry for her to wear on our wedding day. I cannot give a stronger recommendation for Monson Jewelers!
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September 2023 by Kristen K
Tim and his team created the most stunning necklace for my husband to give me on our 25th anniversary. Gorgeous diamond with sapphire halo pendant. I just adore it and have gotten SO many compliments!
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August 2023 by Chris Andersen
Tim has been our family friend and jeweler for years. He has an eye for the aesthetic and creating beautiful piéces of jewelry that your family will chẻish for years. The rest of his team are wonderful too!
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July 2023 by Mirabella Johnson
As a family, we have been going to Monson Jewelers for many years, and they are always very helpful. Their prices are fair, and their quality of work is superior. Thank you, Tim, Brenda, Bruce, and Bob for your excellent customer service. - Dori and the Johnson Family
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June 2023 by dejan vasiljevic
Tim went above and beyond when it came time for purchasing an engagement ring. He did a wonderful job about educating me when it comes to diamonds and what to look for and how to pick the perfect one. He made a custom engagement ring with a custom band and incorporated a piece of my late mothers ring on the inside of the band. Tim is a master of his craft. Tim made the whole ring shopping process, smooth and seamless and easy. He has my business for all future jewelry purchases.
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June 2023 by Meghan Griffin
I could not be more pleased with the working relationship I had with Monson Jewelers and Tim Monson. My fiancé went to Monson Jewelers for my engagement ring purchase, and Tim helped him design the most unique and beautiful engagement ring. He walked him through the process and assisted in taking my ideas and implementing them into the creation of a unique yet timeless engagement ring. We also got our wedding bands from Monson Jewelers and Tim manifested my true wedding band vision. He took my ideas and brought them to life with his work. My rings are so beautiful and feel one-of-a-kind in the most special way. His thoughtfulness and creativity with his rings and his relationship with his clients truly is next level. Tim and his employees are punctual, professional, and go out of their way to make the buyer process an easy and convenient experience that will leave you more than satisfied! I would recommend Monson Jewelers to anyone and I look forward to returning to their services in the future!
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June 2023 by Annie Kukla
Tim designed my engagement ring with my fiancé and helped me design a wedding band that fit with it perfectly that I loved. His team also helped my fiancé pick out his wedding band. They are extremely knowledgeable, very friendly, and will go above and beyond to make sure you get exactly what you want. We will be return customers of Tim for years.
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June 2023 by Maura Wolfe
I can't say enough good things about Tim Monson and his team. He helped cut and reshape a family diamond and I could't be happier with how it turned out. I know many people who have used Tim before, so I knew he would do a great job, but I was absolutely floored with just how beautiful the ring turned out. He has been so helpful and fun to work with! Thank you a million!
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April 2023 by Andrew P.
I cannot say enough good things about Monson Jewelers. Mr. Monson and all of the staff were so attentive and thoughtful in helping me navigate the perfect ring for my now fiance. He took the time to sit down and tell me everything I needed to know so I could make the most informed decision possible. The ring itself is better than anything we could have ever hoped for, and we have the team at Monson jewelers to thank for that. I would recommend going here to any and all family and friends, they are so honest and great to work with!
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March 2023 by Dan Rascher
I cannot say enough good things about the team at Monson Jewelers. They are incredible. My (now) fiance and I went in with a rough idea of what we wanted and a couple of pictures to reference. The ring was totally custom and Tim really brought the vision to life and perfectly nailed the idea of what we were looking for in our heads. Not only that, but it completely exceeded our expectations and left us stunned. We've gotten so many compliments on the ring already and lots of people wondering where it was done, due to the impressive craftsmanship it was done with. Also a quick turnaround to getting the ring! Making a big purchase can be intimidating but the team makes the process painless and comfortable, taking the time to get to know you and putting your worries to rest. Would HIGHLY recommend Monson for an outstanding experience.
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March 2023 by Elle Z.
I drive to Palatine and stopped in st Monson Jewelers that I had heard about from my friends. It's in a quaint area and there was ample free parking.I was greeted with genuine smiles, kindness, and a willingness to help. Really welcoming! The owner, Tim, helped me with what I was seeking. I loved this shopping experience.The assortment of jewelry on hand was stunning. Better than most I've seen at my local jewelers. Yep, worth my drive to downtown Palatine!! I really loved a certain bracelet! I'll be back! Thanks, Monson Jewelers!!
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January 2023 by Kyle Fortsch
Tim was great. Went in for an engagement ring and only had a rough idea of what I wanted. Initial appointment was quick and painless. Was very knowledgeable. Ring was ready the next week. She loved it.
