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November 2023 by Mariana Diego
Today around 4pm when I tried to get help with my phone internet issues the lady in the front desk gave me a bad attitude and a very poor customer service. I have been with this company for 10 years and I never had this bad customers service. She resolved my problem but she gave me bad attitude saying that I need to pay more than I usually pay. My plan is unlimited data even though I still need to pay also I am trying to get a new phone. I asked the lady for help but she denied to help me. Today this company lost another client.
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June 2023 by Sean Freeman
Awful customer service, rude worker with negative attitude.
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December 2022 by David Bollinger
Sore is clean but they make there own rules don't follow metros policies
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September 2022 by Kevin Bullock
Very helpful upgrading my phone.
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February 2022 by Kevin lee
Just visited 2 weeks ago. The new owner was very helpful and straightforward for what I needed, not to mention that he knew about all of his product and service. I'd definitely recommend this store to anyone for Metro by T-mobile. This is best Metro by T-mobile store I have been!
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February 2021 by NA’STASHA VALENTINO, DEFRANCO
This has to be the worst place, went in to get a free phone, wound up spending 230.00 on a screen protector and a cheap case! They did not refund my money, they lied I had to call corporate and the Chinese man that works there is very prejudice, he told us he had to go look at the video camera to see what was said. I have it all on video! How do you not show a customer how much something costs? This store is not a CORPORATE STORE! THEY ARE A RIP OFF!
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July 2020 by Gary Guzman
This place has BY FAR THE BEST CUSTOMER SERVICE I’ve EVER had, they helped me right away and thoroughly talked us through everything, everyone go to Mike he is the guy to go with
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April 2020 by Jose Aguirre
Great service even in the middle of outbteak.
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April 2020 by Mark Jacobson
I was very grateful with their service. They not only left the store open in this chaos, for someone like me that needed emergency help with the phone, but also manage to keep the store super clean. I felt very comfortable and happy getting service there and even was able to soothe my anxiousness through the incense sticks they had on. I normally don't post any reviews, but I really wanted to let everyone know of the outstanding services they perform regardless of the situations. They really are the best!
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April 2020 by Ludia Johnston
It was very cheering and warm to pay my bill at this location. The store was very clean and they were practicing social distancing exactly as it was instructed by the media. A trustworthy store to get services in this season.
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April 2020 by Tom Lee
My phone had not been working properly for weeks, but I wasn't ready to purchase a new phone. Mike was very thorough and helpful with what needs to be done.
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April 2020 by Martin Watts
Best metro store around the area! ?
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April 2020 by Kim Hoffman
Awesome customer service even in this midst of crisis!
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January 2020 by Phil Jacobs
Mike at the store was extremely helpful and made the process of getting my mother a new phone very simple. My mom still had an old flip phone and at 60 was finally ready to get a smartphone, and Mike gave us all our options, never pressured us, and made the process very easy and painless. Thanks Mike! I highly recommend this location!
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December 2019 by Nathaniel Coorsen
I walked in to buy a new phone because I was informed by another metro store that the issue I have with my phone was not fixable, but guess what? They fixed my issue without charging me any fees. Then did they lose their business? No. This will be the store I will buy all my friends and families phones from now on. Thanks guys! I will recommend you guys to everyone I know.
