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“Servi is a great person. very good person to talk to help u to your best in what you need done and how everything works. And always has the best attitude and very professional. definitely come back to this place thank you Serví”
“It was easy to schedule my appointment online, and when I called with a question, it was answered quickly and professionally. When I went for my appointment, the technician was friendly and ready for me. I'm a "hard stick", but she put me at ease and got the vein on the first try. The process was quick and easy. I won't hesitate to use ARCpoint Labs of Schaumburg when I need a refill of my serum tear eye drops.”
Medical Labs
“Highly reccomend Dr Naseeruddin for any vein concerns or procedures! He is very kind, highly intelligent, and very informative. I had vein procedures done in both of my legs, and he was very attentive, and answered all of my questions with care and compassion. He did research to make sure I was fully informed about what was happening and he explained it to me in a way I could understand instead of using medical vocabulary I may not be familiar with. During the procedures he kept me informed about what was happening the entire time, making sure I was comfortable and warning me about what I may or may not feel during the process of injections. He has such a kind way of communicating with all of his patients, and I would go back to him with any future vein problems I may have!”
“Checked other locations and every place had long wait times. Called MasterMed and they said no wait time. So I obviously came here and was suprised to actually be taken care of right away. Was in and out in less than 10 minites. Recomend 100%. 10/10”
“Had the pleasure of working with Savannah from DHA labs this past March. She very patiently explained the testing procedures for multiple tests and assisted with our very complicated needs. We are from Hawaii but had the test kits mailed to a relative in Washington state, where we completed the testing (we flew over). The logistics were mind boggling and were complicated by our short stay and problems with the "overnight shipping" that ended up being "four-day shipping" due to weather delays on the East Coast. Savannah kept abreast of our situation and provided alternate options and much needed reassurance that our needs would be met. All was well in the end as a result of Savannah's support. Her customer service was top notch and noteworthy!”
“Great stuff. Quick self check out!!!! Variety of fresh fruits and vegetables. Festival stuff, dairy, pharmacy, etc. Great customer service department. Easy return.”
“Very affordable and welcoming place to get your tests done, but sometimes they don't accept or recognize doctor's order which can be very annoying, and that's why I'm giving four stars.”
“Don’t understand the negative reviews. Why do people think they should get health care free? $250 for a sleep study that you can do in the comfort of your own home or $2,000 in a sleep lab, which would you prefer? Great company, professional and friendly. I would definitely recommend them to anyone needing a sleep study.”
“Great place doing great research. They do diagnostic research here to make medical testing more accurate and easy. Large office. Great group of people. Really good job industry. Located close to ORD airport. Really close to top of the line restaurant”
“Arrived right at 8am when it opened, tiny waiting room, but simple sign in instructions and quick service. The lady was professional, efficient, and very friendly. Way better, more professional experience than I had with Quest Diagnostics.”
“The assisting technician was very personable and caring. Additionally, she was very skilled in her job. I needed to do a lot of blood tests and she explained everything, right away found my vein and didn't leave any bruise which is quite unusual for me. I'm in awe.”
“It was the best experience that I have when it comes to Covid testing near Schaumburg! I recommend this place with all my heart. Also, it is the best testing center for PCR test for traveling. It is clean, professional, and the technicians are amazing. It deserves 10 stars.”
“I'm not much of a reviews type person, with that being said.I felt the need to express the fact that this company is very professional. I am beyond honored to be a home access health employee. The level of rules and guidelines this company values are to be recommended and commended. I have had 25 plus years of sales and management experience. But, never have I worked for a place that is strictly customer service and all about helping the client. feels so good to work for a company that prides themselves on the way we handle their clients (members)”
“On short notice, I scheduled an out-of-state appointment for employee wellness and body measurement at the Hoffman Estates location. After checking in remotely, I walked in because of weather conditions (instead of waiting outside). I was seen within minutes and left shortly afterward. Thanks!”
“I am so grateful for the care of all doctors and staff at this pediatric office. The office staff is extremely friendly, and accommodating to all needs. Both of my children have been seeing doctors here since birth, and have been seen for well visits as well as common sick visits, and more complicated ones. In my most recent sick visit, my son was having complications that Dr. Mannion not only took the time to listen to my concerns, but did SUCH a wonderful job explaining what was occurring. There isn't one visit with her where I feel doubtful of the course of action taken. She is clear, concise and FULL of medical knowledge. It is also a plus that both of my children enjoy seeing her, as she is so wonderful with children. I highly recommend this office, and all of the doctors in it.”
“S&T was very quick and efficient. No waiting with an appointment. We received our test results by email as promised within 8 hours of the test. I would definitely use them again.”
“My family and I have used Quest's services many times in the last few months at the Schaumburg and Hoffman Estates locations, but we have not always found nice staff, especially at the Hoffman Estates location. In Schaumburg in the last months of 2023, we were served by a very rude young person. She was incompetent, she wanted to send us home for some lame nonsense reason resulting from her ignorance and She told us to come back another time, only the reaction of another employee allowed us to do the tests, but this young person was very rude to us and demonstrated it during the entire visit.
But this unpleasant experience is not the reason for my entry, but a nice one, because I took my last test in Schaumburg location on 5/13/24 and I had the pleasure of meeting a wonderful person once again (because this lady also served me earlier) I don't know how this lady is it's called, but you can probably check it. In any case, she is a very competent person, very nice and takes great care of patients, when she sees patients there are never queues, everything goes smoothly, quickly and there is a nice and friendly atmosphere, I am happy to do tests with such a person.”
“I went to the Elk Grove location twice, and they were really nice and helpful. First time we got PCR results in about 20 hours. Second time (today) I walked 25 minutes there in the cold weather with my young son and then realised I had forgotten my phone (needed to register). The woman working went out of her way to help us so that we could still use the test, which was really nice.”
“Not sure why this place is rated so low. If you simply follow instructions, everything goes smoothly and the staff are very professional. I'll be returning to this location.”
“Edit Jan-9-2021: Bumped up to 4 stars. I went back for another test in January. There was now hand sanitizer available at the stations and front counter. They appeared to be managing their appointments well as there was no crowd. They originally scheduled me for a rapid test and PCR but sent me a text later cancelling the PCR because the labs are backed up. This probably explains many of the negative reviews from folks not getting their test results after 3-5 days. The text stated they are allowing the labs finish their backlog of PCR tests before they continue to send them more.I visited back on Dec-12-2021 and did not experience any of the issues others had with receiving results. I received my rapid-test results via a text ~20 minutes later and the PCR test 4 days later via email. I scheduled via the app and they had my proper check-in information at the front counter.The reason for 3 stars instead of 5 is the facility itself. It's a wide-open empty room with 4 chairs on opposite sides of the room with no physical barriers between stations. Additionally, the stations were not sanitized between patients (3 other patients were tested while I was there). The pen used to sign your sample at the station was also re-used between patients without being sanitized.Aside from that, testing was efficient and the gentleman bringing the swabs was polite.”
“Friendly staff that helped me save on my medication. Thanks to the Lady, totally forgot to get her name, but appreciate her and her wonderful customer service. Thanks a thousand times!!!”
7AM - 11PM
445 E Maple Ave, Roselle
Medical Labs
“Katie has been my pharmacist for the last two years. She has seen me go through tons of trial and error on meds, and kept me in the loop with medication shortages. She was one great doctor, and her last day is sometime this week. I just wanted to thank this branch for always ensuring I had safe medication interactions and being kind and patient. Thank you.”
“After creating an account I set up next day an appointment for bloodwork... I was promptly checked in electronically and asked to get in the lab. The nurse was polite, checked the personal info, drew the blood, and asked me to pay. I was done in a few minutes. My results were available after 48 hours, as I was advised. The next step is to send the results to the doctor who ordered the test. Hope this will be done in the timely manner, too. I have been a QD patient for a while, and still will be keeping to work with them.”
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“I had physical therapy for a frozen shoulder and then later for a knee issue at NCH 1200 W. Algonquin Rd. (by Harper College) in Palatine. Having never had physical therapy anywhere else, I cannot compare experiences. However, I thought it was a great value. I was able to get mobility and strength back in my shoulder and knee. They guided me through working on mobility and then strength. I found it helpful to have it regularly scheduled and did about 10 sessions for each issue. Scheduling was easy, and the staff very professional. If you aren't savvy about stretching or physical conditioning, or even if you think you are, and someone recommends or suggest physical therapy for an issue, I highly recommend doing it. They will help you by having you do things that help that you probably would not imagine or find on your own to do. And even if you found such, you would not have a professional teaching and ensuring you to do such correctly. I'm very thankful for the experience and results.”