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May 2024 by Chris Gonzalez
This place is absolutely horrible. I came to this daycare for a couple of years and now I’m a Sophomore in highschool. This place is abusive emotionally and physically. Some of the teachers (not all) would yell, scream, and hurt children. One time I was forced to eat food I did not want to eat and it resulted in them shoving it down my throat. The owner or director Debbie whatever she was, would always yell at the kids and hurt them as well. I never told my parents due to the fact that I was scared. THIS PLACE IS A DISASTER DO NOT SEND YOUR KIDS HERE!!!!!!!!
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February 2023 by Kennedy L
My son (8 months old) really enjoyed the infant room. Even just yesterday when I picked him up, he crawls up to me all smiles and then crawled back to his teacher and friends to keep playing! It’s heartwarming to see how much he enjoys his time. Special shout out to his teachers Ms Briana, Ms Alice, Ms Erica, Ms Bella and everyone who has helped him along the way. My son had bottle refusal for a period of time and Ms Alice gave us different suggestions to help us and our son. That was incredibly meaningful to me. We have family and friends comment on how social our little one is and I know that is largely from his experiences in his classroom. In addition the Director Ms Tabatha says hello and goodbye to my son and knows who he is, and that speaks to how involved the leadership is. The facility is clean and secure with key card entry and you receive daily reports with info on bottle amount, diaper changes, notes etc. Thank you Learning Loft team for caring for my little one.
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December 2022 by L G
Never used this center but all I have to say is “wow” . Look at the way they respond to their centers “families” on here. Its disgusting. Would never bring my kids here. This center definitely needs to investigated again. Sounds like DCFS missed alot
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December 2022 by Katie Specht
I've had experiences in the infant room, and then 3's through Pre-K between my two children. Simply said, I love Learning Loft. They're REAL people caring for my kids and I know they love them and care about their wellbeing. I'm able to talk with all the teachers, whenever, about my children's experiences and feel so comfortable knowing they're there getting genuine, loving care. I wouldn't necessarily think that a "daycare center" would have the time or capacity to truly get to know the individual kids in their care, but LL certainly knows my children almost as much as I do. Being a full-time working mother, a lot of guilt comes into play when you have someone else "raise" your kids during the day, but LL is my VILLAGE of capable, loving, creative women, helping me build and shape my children's characters. If you're looking for care that centers on building character in a loving, supportive manner, you'll find it at Learning Loft. I'm thankful my children are there, and what's more, they're thankful too!
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December 2022 by Kristina Cardenas
None of my kids attend this school but I happened to have a picnic right next to their playground and what I heard was traumatizing!! The staff was verbally abusing the kids by yelling at them and telling them to shut up, the kids responded by crying and sounding scared. The teacher even had the audacity to defend her behavior and bragging that she was yelling because kids were throwing wood chips.. I called the police on them only for the director to lie and say the teacher was trying to protect the kids from choking on wood chips. This school seems like a terrifying place to leave your kids. Parents please beware and read other reviews.
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December 2022 by Amanda Edwards
My child was attending and had a chair thrown at her head and had a bruise, cut and bump. I was told the teacher should have left the room to call me because the director was to busy to call (lied to my face as teachers doesn't have parent numbers). I was told several times she was to busy to call me. When there dropping and picking up my kid I saw and heard that kids were choking others, smacking/hitting, jumping on table, toys flying across the room as the list goes on the few minutes during drop off and pick up. I would ask for an invoice several times and was told she had no idea what an invoice/receipt was. They are slow to respond to any questions on phone calls or emails(weeks). Asked for a yearly Calendar for when they are closed and was told they didn't have such a thing. The place is very disorganized. They also only take weekly checks which is annoying for a busy working mom of 3. I gave them several chances to make things right and they just don't care and Lie to your face.
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May 2022 by Amanda E.
My child was attending and had a chair thrown at her head and had a bruise, cut and bump. I was told the teacher should have left the room to call me because the director was to busy to call (lied to my face as teachers doesn't have parent numbers). I was told several times she was to busy to call me. When there dropping and picking up my kid I saw and heard that kids were choking others, smacking/hitting, jumping on table, toys flying across the room as the list goes on the few minutes during drop off and pick up. I would ask for an invoice several times and was told she had no idea what an invoice/receipt was. They are slow to respond to any questions on phone calls or emails(weeks). Asked for a yearly Calendar for when they are closed and was told they didn't have such a thing. The place is very disorganized. They also only take weekly checks which is annoying for a busy working mom of 3. I gave them several chances to make things right and they just don't care and Lie to your face.
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January 2022 by Katie S.
First off, I have no words for the one-star reviews I just read through. Recognizing that the majority of them happened well in the past ("early 2000's"), I don't believe the current staff should be held accountable for incidents occurring decades ago and cannot fathom this happening there today. As for the most recent 1-star review, while I'm sure your rationale for leaving LL was justified, if you were truly that concerned about your child's welfare, why wouldn't you have left immediately? IDK...I'm just a mom with some thoughts.What I'm really here to say is that I love Learning Loft. I am a parent with children currently enrolled in Learning Loft. I have experience with the infant room, 3's through Pre-K, and can say confidently that my children are loved and supported in a thriving and consistent environment. The teachers genuinely care about the kids and ultimately that's what matters. I want my kids to feel safe and comfortable. My children have routines, ways to explore their creativity, special units where they learn about new things. My infant daughter is in a clean room with the most loving caretakers, surrounded by enriching toys and activities. Trying to navigate this pandemic world we live in has been difficult, and Learning Loft has been able to cultivate a clean and safe place for our kids to get reliable care and education. KNOCK ON WOOD we've been relatively unscathed from COVID shutdowns and that makes it easier to concentrate on my job, making Learning Loft a great option for those who need to work and therefore need reliable care. To summarize (if you've made it this far) :) Learning Loft is welcoming to all kids, has diamond teachers who truly care and want to be there, all while providing the consistent care our children deserve.
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January 2022 by Susannah D.
Learning loft is TERRIBLE. I went there as a child with my brother (early 2000's) and the daily abuse we endured was so traumatic. No one was ever watching any kids, but when they were, teachers were constantly yelling at kids and calling them dumb and laughing when they cried. There used to be a man who worked in the "older kid" room, and that was the first time I've ever seen SA. He was always touching the kids weirdly and something just wasn't right. I now have my own child, and I would rather quit my job and stay home to watch him than send him to Learning Loft. PARENTS PLEASE. STAY AWAY FROM THIS PLACE. They're abusive and terrible. This place should have been shut down 20 years ago. The only thing kids are learning here is that this is a terrible place for them to be. BEWARE!
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December 2021 by Cesar Cruz
I went here when I was little and the staff would put their hands on me, and hurt. Also I was once forced to eat something I didn't want to eat. PLEASE DONT TAKE YOUR KID HERE!!!!
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December 2020 by Sana Sajeel
Awesome place for kids learn , play and grow. Great management and specialty ms Tabitha Nabeel my nephew's teacher is above and beyond. We appreciate her efforts and hard work. I highly recommend this place for your kids.
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December 2020 by Torie Ripkey
Our daughter has been going to learning loft since was 6 months old, a year in total, and we have had a great experience so far. The teachers really care about the kids. She is learning a lot, gets excited in the morning when we pull up to the building and can't wait to give her teachers a hug. We have recommended this daycare to other friends and family as well.
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December 2020 by Jennifer Ree
I am in absolute shock over some of these bad reviews! Our daughter has been going there for 4 years. My niece and my cousin have also gone there. We have never had an issue. The teachers and staff are so friendly and treat all the kids like family. We have had special requests over the years as far as meds or dietary needs and they have always listened and accommodated. I have nieces in other day cares in other areasand when I have gone there they seem so cold and unwelcoming compared to Learning Loft. Daughter will be leaving next year after Kindergarten and we are all going to be so sad. My daughter loves it there. She is ahead of the curve because they are not just a daycare but also a learning facility! I can't recommend them enough. If you're in doubt, go visit them anytime. You will see the truth on what a great place it is for your family.
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December 2020 by Wynn Hayes
Both of our daughters have attended Learning Loft and have gained so much from their time there over the years during summer camp and before and after care, including good, life-long friendships, socialization from a very young age, peace of mind for us that they were in a safe and caring place, learning and growth, enrichment and exposure to other cultures and festivities that they made not have experienced otherwise.As I do not get to work with kids in my job, but love them, I can honestly say that one of the highlights of my mornings is when I drop off our younger daughter’s activity backpacks. She only attends after school care now, and seeing the younger kids smiling faces and all of the activities they are involved in always puts a smile on my face too.While I feel for any families that may not have had their expectations met, they are definitely the minority of their customers and I encourage anyone in need of a safe and caring place for childcare, check it out for yourself.
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December 2019 by Deb Trammel
Parents beware.. our daughter transitioned to the Toddler Room at around a year, and this is where we had our issue - the consistent theme being: lack of communication amongst staff and management. Shortly after our transition, we were asked to complete a form indicating the frequency in which we would request the staff to apply diaper cream to our child during diaper changes; we completed the form stating that at EVERY diaper change, diaper cream is requested to be applied.(Strike #1): Our first instance of diaper rash we chalked-up to the possibility of acidic foods or it being an isolated incident (this happened 06/2019 in which we talked to the acting Assistant Director to relay our concern). We also asked, if possible, can the teachers let us know how much she slept and what she actually ate during the day (I don't need to know down to the detail, but I would like to know if I am picking up a tired or hungry toddler). This Assistant Director had a "talk" with the teachers in my daughter's room and ensured us that everything should be good going forward based upon our wishes and concerns.(Strike #2):To our surprise, October came around and my daughter came home with more diaper rash (I was apprehensive to attach pictures, but I really feel it is important to show other parents that this is a serious review). I took these pictures to the actual Director the next day to which I was told, "this is not acceptable. I will get to the bottom of this. I am so sorry this happened." (Strike #3): My husband and I first went to my daughters teacher pleading that diaper cream be applied to our daughter at each diaper change, but before we even had a chance to talk to her, we noticed that the state DCFS Regulation of 1:5 (one teacher per every 5 children) was NOT being adhered to this poor teacher had what looked to be 1:8-10.. this is a BIG "no-no." I then received a phone call the same day confirming that the staff in my daughter's Toddler Room were NOT applying diaper cream as we wished at every diaper change.(STRIKE #4): My husband and I went together to give our 2-weeks notice of leaving, as asked by the center when we enrolled our daughter. We spoke to the Director and during the conversation of us answering her question of "why?" we were met with a snarky, unprofessional and curt comment of: "So the new place is going to be able to tell you how many teaspoons of peas your kid eats?" If the Director speaks to paying parents, who have never been late on a payment or late picking their child up for a whole year and a half, how does she speak to her employees?! *smh* (STRIKE #5): We were on our last and final week at Learning Loft, and I pick up my child on 10/22/19. Her neck is irritated (maybe from her rubbing it, not sure) but upon asking her teachers in her room why her neck was so red, the part-time staff member said to me - "you know, I noticed this, too" (pointing to her back). I then asked the two teachers in her room what happened - no one knew what happened. I just about lost my mind. No one knew what happened to my child. No incident report, nothing. Which is just astounding to me; my child was not being watched so no one knew anything happened to her, so no one filed out an incident report. My daughter's last day was supposed to be 10/25/19 - but I on the spot told them - today is her last day. I cleared her cubby of our belongings and left with tears rolling down my face, mortified. I realize things happen to kids; I realize my child is not he only child in he class..kids get bumps/bruises and eat dirt. But my biggest concern here is that the communication amongst staff, management, and parents is just not acceptable. There are NOT enough teachers to students in terms of ratios at all times, processes and procedures are no adhered to on a consistent enough basis, and depending upon which room your child is in, depends on he level of care and attention to deal you receive.
