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April 2024 by Sarah
The managers at this location are so sweet ♡ the sandwiches are always made with lots of love and care!
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April 2024 by John Kazanow
Been to a Jersey Mike's a few years ago and said I wouldn't go back. That has changed with the Palatine, IL location. I went in for a quick sandwich to go and order a #6 & #13. Well, I got to say they were BOTH out of this world. The staff in this location was friendly and very personable. I will most certainly be back to this location many more times. Keep up the good work and great food.
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April 2024 by Alla Shtilman
It was my first time at Jersey Mike’s and I really enjoyed the food. Way better value than most other sandwich places. The employees were very friendly and the order was out quickly. Will definitely come back. Highly recommend.
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April 2024 by Shengying Xu
Always wonderful!
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March 2024 by Hayley Alperstein
Always good with gluten free bread!
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March 2024 by Holli Bee
Chicken bacon ranch sandwhich is soo
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February 2024 by James
Ham and provolone smells like toothpaste ?
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February 2024 by Anna Velazquez
Melissa made my sandwich!! 10/10
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February 2024 by Zaurbek Pliev
Very slow service, dirty tables, I don’t recommend it
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February 2024 by Leilani Coscio
Mellissa is such a nice employee. She greeted me and was very kind while making my sandwich.
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January 2024 by Binh L.
We were out shopping and I asked my kids what they wanted to eat and both said SANDWICHES. So Jersey Mikes it is!! Kids enjoy watching their sandwich being made and the meat/cheese being sliced.As you walk in, you are greeted by a friendly staff. The employees are courteous and kind. They were their to help guide you through the ordering process. You don't get that very often in fast food places. We typically get the side eye because our kids are distracting us (LOL), but Palatine JM set the bar high on customer service and very pleased with the staff.We ordered:2x Ham & Cheese Kids meal (includes chips or cookie + drink)Regular Chipotle Cheesesteak on Rosemary Parmesan BreadKids rating on their sandwich - TWO THUMBS UPThe young lady who made their sandwich was very nice and made the kids were taken care with their meals.My sandwich was the..........BOMB! Steaming hot and made perfectly. It was the right amount of each ingredient. Nice warm bread with tender meat and veggies and melted cheese. I could go for another one LOL.You can tell the staff cares about their work based on how the restaurant looks inside. This location was CLEAN and SPOTLESS!! Tables were clean and nothing on the floor. No overflowing garbage cans and the soda counter was clean and clear of any sticky soda spills. We also had the opportunity to meet the NEW OWNER of this location. He was very nice to take the time to speak to us. He made sure we enjoyed our food. So for those reading the review previously, I would ignore those :0)The staff tonight made us a loyal customer of Palatine Jersey Mikes.We will be back!!
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January 2024 by Cameron R
Great sandwich made while having a great conversation with Dave, who i assume was the general manager. The crew member i met who i didnt get a name of also gave off very positive energy. Will definitely be going back again soon!
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December 2023 by Cariol E.
Sandwiches are made fresh and are great Place is usually clean. The only drawback is that it can get very crowded at lunch and sometimes there has been a long wait.. more than 15 minutes
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November 2023 by J P.
Terrible service. Walked and ordered two sandwiches took over 15 minutes to make the sandwiches with 3 workers. Manager seems friendly but has a bad attitude.
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November 2023 by Abraham Velez
Philly cheese steak with the peppers ?