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February 2024 by Reagan Boerema
It was super simple to schedule my annual tax appointment here, even in the midst of the busy tax season.? I highly recommend Ralph Gardner for any/all of your confusing tax questions and the can't-sleep-at-night-dread about filing your return.Not only was he calm, cool, and collected (I can't say the same about myself ), he gave me additional tips and tricks I hadn't even thought of. Thanks H&R Block for making this the easiest process, for not allowing me to drag my feet until April's deadline - and to Ralph, for being such a cheery and helpful asset in *what could have been* a dreadful appointment.✨
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February 2024 by Nicole
First time here and I had a wonderful experience! Thank you for making everything so easy!
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April 2023 by Steve Dick
RALPH GARDNER was thorough and efficient.
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March 2023 by Richard J Camacho
amazing service and my tax preparer is phenomenally awesome
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February 2023 by Carol Johnston
Easy appointmentsYou know your taxes are done right
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May 2022 by Kevin Boren
After paying for the first year ever for "professional" tax preparation, this business caused me my first ever penalty from the IRS. When trying to get answers, I found out the location I went to shut down for the summer. Had to drive much further to another location and still ended up spending gas to get there and be on the phone with the IRS myself to get a solution. Never again! Turbo Tax from now on!! My fee for tax preparation should be completely refunded for this headache and time waste!
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April 2022 by Mark Gilblair
I have been using H & R Block for over 25 years particularly the Palatine location. The only bad experience I’ve had was at your Arlington Heights location last year. They started my taxes and could not locate them upon my return.
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April 2022 by Laura STEIN
Taxman was really a spaceman. He combined 2021 with 2017 and tried to tell me I owed a lot of money. I pointed out that error, no big deal, but after several concessions about direct deposit because I didn't want anything going thru the mail, he went and filed without my bank info and now I will be waiting months to get my return they the mail.
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March 2022 by Kim Rasmussen
Allen was amazing and I was so grateful to sit with him and get my taxes done on the spot! So helpful and so knowledgeable!
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March 2022 by Laryssa Allen
Ralph Gardner did an amazing job! Highly recommend him.
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March 2022 by Leo English
Ralph is the best. Friendly fast service. Will definitely go back next year.
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March 2022 by Andrew Stemple
Employee has a bad attitude and does not listen to my concerns
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March 2022 by Michael Wagner
Great service and know how.
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February 2022 by Tony Mazza
Customer service was outstanding.
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January 2022 by kyle rome
I worked with Alissa and she was very unprofessional. As a single father I had to bring my children with me. She was incapable of not cursing. I had to leave and will be using turbo tax
