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July 2024 by Was Zamata
Bunch of dorks just standing around loitering all day waiting for the new stuff to come out
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April 2024 by ScowilngBark701 Gaming
worst store ever the workers don't even want to work the are lazy and slow they don't even help customers in don't help donors managers are mean they come out and take your stuff when they have the wrong price
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April 2024 by Nahan C III hola
The works don’t even help people that are donating their stuff people have to do it by themselves worst dontion attending treasure hunt is way better
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April 2024 by Bethany Zepeda
Unfortunately the prices are too high for what the products are worth. They wanted $2 for a small child’s book, and $3 for a toddler’s t-shirt. In my mind, a used book should be $.50 and a used t-shirt should be $1. Will not be back.
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April 2024 by Mike Son
goodwill gives prices too high half of the stuff is donated and they are not helping the community they make you shop online for all the good stuff and they put all the good thinks way too high for the price when I can get it cheaper in Facebook market place
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March 2024 by S Henderson
very nice staff but prices has gone up alot. thrifting is also to help people who can't afford certain item, not to pay retail price for used items. The prices starting to look like salvation army prices.
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March 2024 by Anita Klosinski
Prices have gone way up. Need some different shelves, ....and cooking/grill appliances should not be hung high, and unorganized appliances under. I was hit under my eye, manager didn't care much, I asked a young employee if it was possible to get ice or a cold rag. He did his best and brought me some cold, wet paper towels. I went to another manager who listened, and we filled out an accident report. During that time, the 1st manager walked in and couldn't even ask if feeling better or everything ok? He acted like no one was in the room. Not nice!
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February 2024 by Tera M.
It's a goodwill!! It's a thrift store and your complaints about it are all invalid! I get cool stuff here.
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February 2024 by Artd.nat Mar
Nice store with a wide variety of products. You can walk here for hours at a time. Children's toys, things from underwear to winter clothes for every taste and color. There are even shoes that are almost new or only worn several times. Dishes and a bunch of little trinkets.
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February 2024 by Ivan Koziuk
My mom had things stolen from her cart when she went to the bathroom after she went to the manager, wanted to look at the cameras, no one helped her, they refusedBe careful you can get robbed there and the staff will do nothing to help
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November 2023 by Evelyn R
Was able to find a lot of jeans here specially low rise! which I cannot find anywhere else! friendly staff definitely helpful!!
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November 2023 by Megan Ates
I have never found anything good at this location yet they have raised prices. Remember they are given these items for free. Not worth my time
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October 2023 by Charlotte Butler
My husband was there to buy some shoes at the Goodwill in Palatine on Rand Road/ Dundee Road and the cashier was told on the phone by Sonya that they were $14.99 and when getting ready to pay for them the price was changed to $19.99. The issue is not the cost of the shoe, the issue is my husband agreed to the $14.99 price and the employee Sonya who is in charge while the manager Tracy is out, can she honor that $14.99 price and she walked away and laugh..That is very Poor customer service to be in a Lead position in an organization that is a based upon Non-Profit.Where is the Integrity is the question.
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September 2023 by John Y.
I typically dislike shopping in Goodwill, but was a very different experience! Definitely the most organized Goodwill store I have EVER shopped in! Way to go team!
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August 2023 by debra shepard
I was at the good will and I thought I left my debit card in the car , I was looking everywhere ! And a angel from heaven turned in my card ! Also Veronica is an angel who works there helped me , and Erik is an angel he was holding on to the card for me he's the manager , and Will was an angel too ! Everyone should go to that good will the associates are amazing !