Gerber Collision & Glass in Palatine is highly praised for its quality collision auto body repair services, which include a National Lifetime Guarantee for the life of the vehicle. Customers appreciate the kindness and compassion shown by the staff, from the receptionist to the management. Many reviews highlight the exceptional customer service, with staff going above and beyond to assist with repairs and even minor issues like changing headlights. The repair quality is consistently described as excellent, with vehicles looking as good as new after repairs. Additionally, the quick turnaround times and thorough cleaning and detailing are noted as significant benefits. Customers feel that the staff makes the repair process smooth and stress-free, especially with rental car arrangements. Overall, Gerber Collision & Glass comes highly recommended for anyone in need of collision repair services, with a focus on customer satisfaction and quality workmanship.
My 2023 Elantra was fixed by Gerber a month ago. They did an amazing job fixing the body work. My car had a taillight out which I didn’t notice until a few weeks after. Chris and his team helped me out the same day despite calling them after weeks. Go here for all your work!!!
July 2024
Took my SUV in for repairs all I can say is I was very pleased with the work they did you would never no that it was hit I diffently would recommend this body shop I give them 10 star's .
June 2024
Joe did an excellent job in resolving an issue with the safety warnings in my car post repair. His customer service skills are exceptional. I highly recommend Gerber and my car looks great following the repairs after the car was rear ended at a stop light.
