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November 2023 by Michael P.
I recently discovered Urban Counter, in the BP Gas Station at Roselle and Algonquin, across from Harper College. I have now had 3 great sandwich, burger meals here. Awesome shakes. Clean, super friendly, nice place. Plenty of parking.
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November 2023 by Tanner Holfeld
Walked through the OPEN door in at 1 am because they said they were opened dude who worked overnight on 10/24 short black guy yells hey! Hey! It’s one am no one else there I am tired and so it scared the living out of me. I finally see his head poking over an aisle as he’s mopping. I say what’s up after noticing it was the employee. He’s like what do you need? I am like so taken off guard I froze up and he’s like what. Do. You. Need. I was like was just gonna buy a drink but ok nevermind whatever man and walked out. He said “yeah we’re closed” I said ok sorry man. Well I look to see when they are open until and it says 24hrs and I walk back in and he says yeah I am on break so we are closed. Just odd that you are on break but mopping and can’t stop what you are doing to help a customer.. none the less I started typing this out and a customer parks right next to me and I see the employee set his mop down to let the customer know we are closed so I got out of my car and said I got it don’t worry about it. And let the other customer know you can’t go in there he is on break and will yell at you if you go in. He walks back out after seeing me tell the other customer and says mam come on in. And I am like really man you are something else I did nothing wrong and you yelled at me asking what I needed and he denied it happened and proceeded to yell out the front door and said you seem pretty intoxicated too, which absolutely crossed the line. I am a retail manager and if we had an associate do what he did they would be gone in a second and I hope HR looks into this issue. Unbelievably disrespectful and flat out rude. This guy should be no where near you customers. I want a follow up on this.
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October 2023 by Ahmed ghannam
The black guy who works throw the week is extremely rude and carelessI live 6 min away so I’m always putting my full or buying stuff from store , so he is always in corner inside the store on he’s headphone and we’ll keep the Door closed , sometimes he will be sleeping and closing ???And the worst part when he come to the door and say come back later we are closed !!!!!!I wish mangers can see this post and make a serious move about him
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October 2023 by Tom A.
Ordered three sandwiches and three sides. Turkey burger, southern chicken, and southwest chicken salad in a wrap, onion rings, and tots. The food was excellent!!!! Fresh off the grill everything and full of flavor and hot. all the food took less than 10min to prepare and the service was spot on. Very friendly and courteous staff. Ordered our food over the phone at 12:10pm on a Thursday and they were able to do all of this during busy lunch time. Great Place!
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July 2023 by Eduardo Rivera
Pumps offer car wash, then car wash closed. Very frustrating.
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July 2023 by Jeff P.
Normally wouldn't get a turkey burger but was kind of burgered out so turkey burger said made in house so tried it. It was very good. Onion rings were really good. I'd go back.
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June 2023 by Julian Urbaszewski
Gas much cheaper than in the city and less tax. I am commuting regularly this is a plus for me.
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May 2023 by Bill Danforth
Where else can u get an extra large cold brew nitro coffee for 2 bucks in the morning,and a bottle of Whiskey at night.The girls working there are always super nice.Burgers and fries are great but the grill should stay open late
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April 2023 by Tarez M
Best gas prices most of the time.Inside clean and organized.Employees very helpful and nice..the few times I went inside the energy has been delightful.
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April 2023 by Deepanshi Goel
I filled my gas from this gas station on sunday since monday my new car startes giving me problem so i went to service station , eventually it came out that they put high amount of ethanol in gas , because of that my car was giving problem , I had topay around $600 for that then i tried to reach the gas station manager they were not at all bothered about my complaint, i had to money to empty my fuel tank , for filling gas tank, the associates in the gas station was rude and also not bothered about the compain , gave them every thing to investigate , NEVER EVER GO TO THIS GAS STATIONupdate: thankyou for providing me the contact details of bp, eventually they approved my claim while the people specially the manager was very rude to me , not even acknowleging my request , pathetic management in this bp, never had any issues so far with Bp,i stopped going to this bp now , appreciate the response from bp and approving my claim ,People avoid going to this bp
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April 2023 by Taylor
Best gas prices most of the time.Inside clean and organized.Employees very helpful and nice..the few times I went inside the energy has been delightful.
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April 2023 by Par Z.
I'm just going to start of by saying that if you're in the need of a late night, early morning emergency meeting with the bowl and you're around the area, this place will be your life saver. I went to THREE different gas stations beforehand despite me trying not to "die" while driving and all were closed luckily this place was open and by god was I relieved. I forgot the fellows name that was there that night but he was a cool guy and understood what was embarrassingly going on and if I'm ever again in the area and im about to lose the battle I know I'll be able to count on this place to be open. And yes I did purchase something afterwards.
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March 2023 by Tarez
Best gas prices most of the time.Inside clean and organized.Employees very helpful and nice..the few times I went inside the energy has been delightful.
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March 2023 by Nursultan Mavlianbek
Very nice stuff! They have a super hot coffees! ?
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February 2023 by Steven Heckman
Nice clean place and staff is always very nice and friendly. Only problem I had with this place is the car wash, I had to wash my car after washing my car because their car wash is not doing it. So 4 out of 5 stars for that reason.
