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8:30AM - 4:30PM
One W Northwest Hwy, Palatine
Banks
“I have worked with Brian Klingenberg for my marketing business as well as personally. He is great to work with, quick to respond and very knowledgeable. I was able to make hard business decisions with his guidance and will refer anyone to him in the future.”
“The staff at Palatine Bank & Trust are outstanding and caring individuals. Helpful beyond words . A true community bank. Chris T helped us flawlessly . We appreciate the attention to detail.”
“I had the best banking interaction! I spoke with James, who was exceptionally knowledgeable and patiently helped with all my questions! Thank you for your assistance!”
9AM - 5PM
515 N Hicks Rd, Palatine
Banks
“I had an excellent experience with the customer service provided by Heather Mancini and Miguel Garro. They were incredibly helpful and resolved all my problems efficiently. Their assistance and professional demeanor made the entire process smooth and stress-free. I highly appreciate the outstanding customer service and would like to commend them for their exceptional support. Thank you very much!”
“It is atreat to visit this branch. On-Line banking does allow for fewer personal visits then before. People who contine to pay regular bills by check or in person really are old fashioned and keep "missing the boat." I am 91 Y/O and pretty good at saving time and $ by staying modern.?”
“I love coming to the BMO HARRIS Bank in palatine, because they are so friendly and accommodating. Ron & Shane is always quick to say hello and lend me hand in any banking questions or concerns I may have. Keep up the great work! I also truly appreciate all the phenomenal tellers as well! Thank you guys !!”
“I have had a good experience so far the staff has been very friendly and everything has gone very well and above all there are many who speak Spanish which in many banks there is not”
“Marisol Espinoza is the person you want see for all your banking needs at this Chase Bank branch. I met her at this branch 3 years ago and I have always received excellent customer service from her. She is very professional and such a caring person. I am grateful for being a customer of this branch because of her politeness and professionalism. Marisol Espinoza, thank you for all your care and attention.”
“My son needed to get his first checking account. We attempted to walk in to several other local banks and refused due to lack of employees. We decided to try BMO palatine. We didn’t schedule an appointment on a Saturday and walked in 8 minutes before they closed. Vidhya was so kind, willing to help my son and took her time helping him out and explaining how to use his mew accounts. We opened a checking and savings for him with her help. I am incredibly grateful for the time she took with us especially 8 minutes before closing on a Saturday. Thank you for caring and helping us, Vidhya! You’re an Angel.”
“Michael was extremely helpful when I had to open an account. He took the time and made sure everything was covered and all of my questions were answered. He always responded fast and made me feel very confident. I was super discouraged because another bank near their location had pretty much turned me away and BMO took their time and covered everything. I don’t live in the area but I will make the trip to this location to work with Michael for any future transactions. Thank you again Michael for all of your help!”
“Excellent staff. Very helpful and friendly. Laura is so nice n helpful. She is such a BIG PLUS to this bank. Thank you Laura for your help. Can't Thank you enough”
“About a month ago I brought my daughter in-law into this Harris Bank to open a cd with the funds she and her husband received from their wedding. When we walked in, it was a bit crowded, but a nice young lady asked us to please have a seat and to help ourselves to some coffee. We did have to wait about 10 minutes to be helped, but that's not unreasonable. We met with their banker Rich, and talked about current cd rates. He was very polite, however, we couldn't agree on the interest we were to receive on the cd. I was trying to see if they could match another bank. Rich then brought in Mr. Quin, who was the bank manager to help with the situation. He seemed very knowledgeable and was interested in a "big picture" point of view when it came to our relationship. After all was said and done, we opted to open the cd with Harris. We were pleased with our visit...we just wish the interest rates could be a bit higher. - Walt -”
“Excellent experience from start to finish, in stark contrast to most reviews on here. From the friendly greeting by Peggy the teller, to efficient service from Sal for transactions that had to be done in person, this was a surprising pleasure. Kudos to the manager and the entire team. Certainly a model for other branches. Note: highly recommend booking an online appointment through the website in advance. They were able to accommodate me early!”
10AM - 5PM
333 E Northwest Hwy, Palatine
Banks
“The Citibank team at this branch, specially the Branch Manager Judit are amazing! they helped me with some complex changes and their service was above and beyond anything! They looked out for me and what suits my situation in the best way. I definitely recommend this Citibank branch for any and all banking services.”
Open 24 hours
12 N Northwest Hwy, Palatine
Banks
“I've used Citibank for years, here in the US, and in South American cities as well. I was sorry to see the branch office in Des Plaines close and move to Park Ridge, but I have to say the new facilities are very pleasant, the automated banking in the lobby is very comprehensive, and the staff have always treated me well. This seems to be hallmark for Citibank, because the foreign offices were friendly and competent as well. A bonus that I always look forward to is the complimentary espresso. It is real espresso and you can prepare it as a regular coffee size and strength drink or in the traditional, supercharging small espresso size cups.”
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“Lilya was a huge help and very knowledgeable in the banking products offered by selfreliance. She knows what she is doing, she is passionate about it, and pays attention to the details.I love coming to this branch because I am always treated well, always greeted warmly and always helped by friendly people.I highly recommend this branch, and think it's the best out of all branch.”