Apartments in Palatine, IL

“I’ve been meaning to write a review about this place, and keep forgetting. Today reminded me just how much I love this place and the staff.

I’ve been living here almost a month now. I have NOTHING bad to say about it at all. First and foremost the manager Michelle has been here 23 years. That in itself is unheard of in this industry. Most management companies rotate managers, this one does not which I love. The manager has an invested interest in making sure this property is in tip top condition, that residents follow rules and everything runs smoothly, and she is on top of it!

Today we had solicitors ringing buzzers trying to gain access to the building. I along with 4 other residents contacted the office. The entire staff was out on property to locate them and escort them out of here. We have signs at every door saying no solicitation and they ignored them and kept ringing buzzers.

Secondly the building is so quiet and well built. I don’t hear my neighbors next door to me when they have music on (can hear in the hallways but not once you are inside the unit). I don’t hear anyone above me or below me. Most everyone that lives here is very respectful and stay to themselves.

We have assigned parking and if you have an issue with someone in your spot the office is on top of it right away as well. I’m serious when I say this management staff IS ON TOP OF IT!

Every morning you see Bill the maintenance man out on his golf cart picking up trash. You never see dog poop in the grass and we have a lot of dogs here.

I could go on and on about this place but long story short, the management and maintenance staff are amazing! The property is older but very well maintained. I can see myself living here for many years and very happy I moved here!

Thank you for being such a great place to call home!”

“This is my second review from my other account.I saw a one-star review from another user. I want to write that in the 4 years of living at William’s Reserve, we have never seen any bugs in our apartment.Maintenance for apartment is always super fast. They repaired our heater, and they replaced an entire window — no problems at all. Also, the management always conducts minor renovations and keeps the complex clean and beautiful.Many people have very high expectations, but having lived several years in Palatine, rest assured, this is the best leasing complex in Palatine.”

“This is an amazing place to live its quiet and clean and most of all the office is amazing Sharon and Flor are professional and always willing to help and they always communicate with you. I highly recommend living in this area and call The Gates of Deer Grove home.”

“I’m ONLY giving Ricky the maintenance guy and the 2 wonderful women working the front 5 stars because after a year of living here this is the first time MAJOR problems in our apartment have been fixed. We finally have hot water. Not to mention my bedroom has smells of cigs and leaks yellow which clearly was not dealt with prior to us moving in from the last people who lived here. This is finally being taken care of after countless emails and I fell like I am not being ignored. Every other service outside of these 3 people I would rate zero.”