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March 2024 by Travis Shipley
A terrible company that will lie to your face. Awful customer service. One star is too many. 0/5 for all aspects of this company. Do not do business with amerigas. They are thieves and liars.
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December 2023 by Thomas R Kleine
Amerigas stopped taking our corporate credit card for payments which from a corp[orae perspective is a VERY BAD DECISION. For corporations this upsets the way purchaes are made.
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October 2023 by Eric Fredericks
so nice
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September 2023 by Philly Phil
The worst experiences that you'll encounter by doing business with them. Between bad tanks being received with each delivery, not receiving a delivery at all, skipped deliveries, empty committment dates for those skipped deliveries, and useless customer service agents that repeat the same rhetoric.
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August 2023 by Jonathan C Arthur
I'm trying to get information on having a grill tank recertified and, on the rare occasion I can actually make it through the phone system to a person, they have no information. I can't get ahold of my local office. It is really a shame because the people at the Palatine office were always helpful and knowledgeable.
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August 2023 by Jim Herron
I was a customer for many years! Don't waste your time! Go somewhere else like the Citgo at Rohlwing and Northwest hwy (Rte 14). Better service and cheaper.
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June 2023 by Rosie Luna
I had nothing but problems with your company. We are a freight forward company and we are moving...I had placed an emergency order on Tuesday. I ask that they will continue the service as always, so they should have come back on Wednesday (which is our service day). they did not show up. Thursday I call that we need the propane filled. They told me they would have it there. I called several times NEVER SHOW UP. We were there because we were loading the warehouse. Friday I called again, I was told they were there and no one was there... that was a lie we were there until 6:30pm. I called again and place another order waited all day. I called several times to see where are they. About 4:10 pm I called again and they told me they left the service call on barrington street and they were on there way to us. We waited until 6:40 and NO ONE CAME. I left a note on the cage with my name and phone number asking to call me if they got there. NO CALL... Now it's Saturday, I go to check the propane tanks are empty... again I call. They assure me they would be there. Nope they did not come that they because I keep checking. I told them I was leaving the cage open so they had our permission to filled them, just call me. I finally on Saturday emailed Our sale Rep and told him all that has happened and if they were not filled by Monday Morning 8:00 am, when I have seim truck coming so we can load our shipment, I would have charge amerigas for the cost of the rental of these seim truck. We HAD NO propane left.The propane tanks were filled by the time I got to work.Should this ever happen again that I am promised service and don't get it, I will look for a different company to service us. This is why I rate you poorly.
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May 2023 by Joseph Penar
They don't answer their phones. You receive a message to call back during normal business hours even if you are calling during " normal business hours".
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August 2022 by Sean Bransky
horrible customer service if you are a dispenser.
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June 2022 by Nunya
No office staff to help you. If you call the service center it is overseas. So good luck understanding them. They want you to do everything over the internet as far as ordering. Basically you're just a number and I'll get to you when they feel like it just ask Canadian National Railway
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April 2022 by Piotr Kus
When I asked the driver what about the credit for this full tank, he said call the office about this so I did. They promise to take care of this credit, but they never did. I called them few time after I received the bill for tanks picked up, asking where is the credit for the full tank. No answer....Stay away from this businness, liars and thiefs work there...
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April 2022 by Piotr K.
The driver pick up propane tanks from warehouse, where on 100lbs tank full. When I asked the driver what about the credit for this full tank, he said call the office about this so I did. They promise to take care of this credit, but they never did. I called them few time after I received the bill for tanks picked up, asking where is the credit for the full tank. No answer.... Stay away from this businness, liars and thiefs work there...
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June 2021 by Bobo M
It's a shame their call centre is a reflection on their business because it is terrible.
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February 2021 by Jeet Tech
The wait time to order propane is unbelievable! I was on hold for 30 minutes only to be transferred to another number and then placed on hold for another 40 minutes.
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November 2020 by Swill Bill
Very rude staff working the gas-filling area.Business hours change randomly and without warning. Do not use under any circumstances.