Advance Auto Parts offers automotive aftermarket products, including leading brands like FRAM, Carquest, and DieHard batteries. The store provides many free services such as battery testing, wiper installation, and engine code scanning. Customers report positive experiences, finding necessary parts like a master brake cylinder and receiving timely, professional help. Assistance with battery replacement and finding exact parts for a vehicle is noted, with staff described as nice, patient, and efficient. While a shop price was observed to be higher than online, the convenience for immediate needs is appreciated. The loyalty program, Speed Perks, earns points toward discounts.
I went in to purchase a headlight bulb, and Vince was incredibly helpful!!!He kindly offered to help change it in my car after taking a look at it, and he even took the time to explain the process to us. He was very friendly, professional, and changed it quickly! I really appreciated his help and his great customer service!!!
February 2026
Norbie is the best! He helped me with my battery debacle so fast and was extremely polite throughout the entire interaction.
September 2025
Daniel, was so helpful he tried to replace a headlight for me and since he couldn't he suggested I go down the street to another auto full service company which replaced the bulb and charged a minimal fee. They too were wonderful. The company was CTO AUT0 ON RAND RD. PALATINE
