Mutual Ace Hardware Corp is a local hardware store known for its friendly and helpful service. Customers appreciate the store's personal touch, as staff members go out of their way to assist, even staying late to help with key making or finding the right replacement screws. One employee, named Lisa, was recognized for her exceptional dedication, patiently helping a customer with key duplication despite her shift ending. Another employee, likely the manager, named Will, received praise for being friendly, courteous, and working to improve customer service after past complaints. The store offers a good selection of plants and flowers of higher quality and provides plenty of free parking, making shopping convenient. Customers also value the honesty of staff, although some wish the prices had been clearly communicated upfront, especially when making multiple keys. Overall, the store maintains a reputation for honesty and quick service, with customers feeling welcomed and appreciated. The store is committed to being "the Helpful Place," with staff aware of past issues and working to improve communication and service. This local Ace Hardware continues to serve as a helpful community resource, dedicated to providing quality products and personal service to neighbors.
