The Auto Clinic Repair and Towing Inc. is a trusted family-owned auto repair and towing facility located in Ottawa, Illinois. As a Gold certified NAPA AutoCare Center, it prioritizes transparent and reliable service. Customers appreciate the quick, friendly, and knowledgeable staff, who take the time to explain repairs and provide digital diagnostics, ensuring drivers understand their vehicle issues. Services offered include A/C repairs, scheduled maintenance, brake work, and wheel alignments, all backed by a 36-month/36,000-mile warranty. Reviews highlight the shop's fair pricing, accommodating service, and a commitment to customer satisfaction. Whether it's a simple oil change or a major repair like a clutch or radiator replacement, customers feel valued and informed throughout the process. The Auto Clinic also offers convenient 24/7 towing and roadside assistance, as well as financing options for larger repairs. With a clean environment and friendly staff, The Auto Clinic has earned a loyal customer base, making it the go-to auto repair shop in the area.
Karen was great to work with on a recent claim. Communication was clear, everything was handled quickly, and the pricing was very honest with no unnecessary add-ons. Always good to support small businesses that are transparent, reliable, and take care of their customers. Really appreciated the experience.
September 2025
Gave frequent updates and help prioritize what needed repair and what could wait, so the bill wasn't too high. A good place.
September 2025
Knowledgeable! Kind and great customer service! Would definitely recommend!
