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April 2023 by Candy Christmann
I recently purchased a 2011 CTS Coupe. The dealership gave me a 90 day warranty when I bought the vehicle and it was out of warranty by 13 days. It had a leak in the sunroof and developed a noise in the rear end of car. Took it into Bill Walsh in Streator Illinois and found it needed a driveshaft and a seal for the sunroof. They replaced the sunroof and driveshaft. George from Sierra Motors went the extra mile and replaced it for me at no charge. Did an outstanding job. Russ at Bill Walsh in Streator did an outstanding job. They have excellent customer service and I would most definitely buy from them again!!
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January 2023 by A A.
Took triple the service time than quoted n no update why the extended wait. I've had hit or miss service here. Leaving it at the shop means they will take their time and not call you back. Just so yall know.
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June 2022 by B Keo
Parts department is outstanding. Dealt with Pat and he was more than helpful and very pleasant. Price was better than expected. It is nice to know that a place like this still exists. This location is 60 miles from us and we'll worth the drive...
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October 2021 by Robert Cohen
The best auto guys I have ever met. George, Craig and the crew are beyond, and I am a car guy
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August 2021 by Harry German
Always excellent customer service. Bill Walsh Sierra Motors is top notch and the entire sales and service team are dedicated professionals. Special thanks to George, Craig and Roy - the most polite, hard working and honest sales people we know of in what can be a tough and competitive business. Check them out….you will not be disappointed!
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August 2021 by John Schomer
I was told it would be 75 dollars for an oil change and tire rotation, get the bill it's 89 dollars, big rip off,plus my owners manual says 10,000 miles per oil change but you most use pure synthetic oil so I did have that installed, they put on the sticker on the window 5000 miles,so there going to go against the maf. Instructions, so after this I will go to someone else, another way to get the consumer .That's just my opinion
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July 2021 by Jane Goetsch
I had a wonderful experience shopping for my new vehicle at Sierra Motor Mall. I will always highly recommend & refer them to all my friends & family, if any of them are looking for a newer or used vehicle. I prefer Mazda, myself. Howard Tuttle is an intelligent & knowledgeable salesman, who does not ever pressure sale his customers. He will show you all the safety features on your vehicle and how they work. With deepest & sincere appreciation for Howard’s help….I am going to buy him a Venti coffee from the new Starbucks coffee shop in Ottawa, IL, the next time I need his expert advice to celebrate his success & mine. Thank you so very much Howard! Your an awesome salesman. And thank you Bob Healy (Business Manager) for all your wonderful help from financing, extra specials, and new license plate & sticker for my new Mazda CX-5 Grand Touring mid-size SUV. Your awesome, too!Everyone stay safe & have a nice day!
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June 2021 by Kimberly Hopkins
Jim and George!!!!!!! 10 stars
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April 2021 by Jen Casford-Kopta
Howard Tuttle is amazing! He truly knows how to make his customers Happy! I have bought my last 4 cars from Howard and my family will continue to keep buying from him!
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January 2021 by Scott Buth
Purchased a RAM truck as an out of state resident and had a great experience. They did FaceTime walk throughs of the Truck, did multiple follow ups on inquiries I had via text, email, and phone depending on my availability. Delivery went well and post-delivery help needed was handled in a friendly, quick fashion. Highly appreciate my experience with the Team!
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January 2021 by Aaron Tompkin
AVOID at all costs! They stole almost $1,000 from me, and sold me a car with a gas tank that leaks if you fill it up. I'd give them zero stars if I could.
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December 2020 by Matthew Bailey
Just bought a Jeep Wrangler from Roy and had a great experience.
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February 2020 by Aaron Koster
You will not find better help than Howard Tuttle at Sierra. I have now bought my third vehicle from him. We were working on finding a work vehicle for over two months. He would always send me vehicles I should look at and really helped me narrow down my search. On top of being a great salesman, I consider him a great friend. I can’t thank him and Sierra Motors enough for the great service!
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January 2020 by Rudy Cuevas
Great service department and staff, friendly and making you want to buy another vehicle, and of course, they don't or are not pushy.....
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November 2019 by Kevin Kunkel
Friendly not pushy...but couldn't get the pricing we were looking for!!
