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February 2024 by Conner McMahan
Combined a “free shipping” order with a non free shipping order then charged me shipping. Said it was discounted and I should be happy he discounted it ? plus 20% buyers premium. No thanks. I’ll buy elsewhere
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February 2024 by Isaac Saylor
I bought some diecast construction equipment from out of state and had it shipped. I expected higher shipping based on other reviews and was not surprised by the $50 charge and assumed the items would be packed with some form of care. They claim they have a professional shipping team but my items looked like an Amazon package with everything piled in and some paper on top. Its all here and fine but don't charge premium prices for a bare minimum job.
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February 2024 by sculpin34
Great Auction House! Great service, and great shipping! All those complaining about shipping costs being too high, have no clue what it costs to provide in house shipping. My shipping has always been very reasonable and timely, and I buy from online auctions all around North America,,, so I can accurately compare! Service is always prompt and friendly! Can't believe I am giving a good review which could bring more bidding competition, but I gotta give credit where credit is due ;)
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February 2024 by Zook Shenesky
Yep terrible reviews for terrible service bums. Not a single contact from them on my wins in over two weeks after payment
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February 2024 by Geoff Eden
Insane shipping cost! I'm an internet retailer. I ship to my customers each and every day. The prices this auction house is charging for shipping is ridiculous!! I am offended by the high shipping cost and will no longer do busy with MATTHEW BULLOCK AUCTION GALLERY...you have been added to my auction house blacklist for taking advantage of your customers.
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December 2023 by Nathan M
Awesome auction house to do business with. Easy process with their in-house shipping service. Thanks
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November 2023 by Nicole Y.
Judging from all the reviews, this is a half-assed, poorly run auction house. I bid on an antique table through Invaluable, the auction website. I took the time to go live into an auction last month. I was the last person to bid on the table, with the highest bid and according to the live auction site, I won the table. Came to find out the next day that suspiciously, as in Douglas P's review, another person got the table, even though my bid was higher, I'd been approved to bid, and Invaluable recorded my bid as the last and highest bid. I called invaluable. They referred me to MJB Auctioneers. I called Bullock's office three times. Each time, wouldn't you know it, Matthew wasn't in the office or available to speak to me. Each time his assistant said she'd take a message and have him get back to me. He never responded or was able to explain why I lost this item. Stay away. Definitely shady.
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September 2023 by mary jand
They charge way too much to pack your items! They pack in the largest boxes with the most packing paper even though it isn’t needed AND they charge $$$ for the extra time and materials. Don’t waste your time unless you are buying something non breakable that weights one pound or less.UPDATE: they reduced the amount $5.00 after I complained. My item is NOT large NOT breakable and I will add photos after it arrives so you can see what a rip off this auction house is when it comes to shipping !I charged $11.50 to ship something of the same weight! So that means the auction house charged me an extra $16.00 to wrap some nonbreakable items and put them in a box! That’s after I complained and got the $5 discount!Lots of one star reviews because of this exact same reason! Hmmmmm, many other auctions to check out! Don’t waste your money on this one!
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August 2023 by mary j.
Charge way too much to package items and ship! Avoid this auction house unless you can pickup in person! Even then, things are way too expensive
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June 2023 by Tom Donlan
I just had my first experience with the Matthew Bullock Auction Gallery, purchasing items from two back-to-back auctions. I purchased five lots of holiday items from one sale (approximately 50 small items), as well as two framed and two paper advertising items from the other.I've been buying at online auctions for a while now, so I have many points of comparison. Bullock Auction was a FIVE STAR experience! I have four procedural questions I send all auction houses before bidding. Julie answered the questions thoroughly and promptly. She also guided me through the process of payment and shipping in a clear and timely manner. The people in the front office dealing with customer questions are so important to the success of online auction houses, and Julie is top notch.Contrary to what some of the reviews indicate, the shipping costs were quite reasonable as compared to most of the online auctions houses I've dealt with. I was a bit surprised to see all of my items shipped in one large box, but the packing job was excellent. All of the 50 plus items arrived safely. Kudos to the shipping department. Another auction house in Virginia that I deal with regularly would have used two boxes, which would have at least doubled my shipping cost.I hope to purchase many more items from Bullock in the future. Bid with confidence!
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June 2023 by Dickey Chicago
Their auctions are rigged to drive the prices up up up. The shipping and credit card fees are also ridiculous, bought a gold piece something I have many of Shipping should have been $5 in a small envelope again I have bought many of these before and shipping + insurance is usually $5 since it's being shipped via USPS, my price was double; between the buyer premium + fees + shipping Im way over retail price on this and will take it as a loss but never have I ever experienced this with an auction company. I should mention I live an hour and a half way from the location and it's not cost effective for me to drive there with current fuel prices, which is why I chose shipping. Next time I will buy wholesale get it cheaper, and also get free shipping. lol this thing weighs less than a half pound. What a joke this company is.
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May 2023 by Jack S.
Don't have them ship anything!! Shipping costs are absolutely insane. They charged me $14.25 for the box pictured. The box comes from Uline and currently costs $3.39. Then they charged me $116 for this 12 lb box to ship from IL to VA. Shipping should have been around $60. They are using Shipping Saint as way to make extra money on top of the 27% buyers premium they charge. They will probably respond to this post with something about their handling fee. BS. They charge $25/hr for labor for shipping. This box is full of model kits. Probably took 5 minutes to pack if that. I have bought many things using online auction sites like Auction Zip and Matthew Bullock has been the worst for shipping costs. I would give zero stars if possible.
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May 2023 by Doug Parker
Maybe they have good items but I had a not so good experience... First I was the high bidder and then an email came and send another bidder had entered the picture when in actuality he wasnt involved at all. Next, they charged a 20% buyers fee ...then came the cost of shipping and packaging.. It came out almost 30% cut for them..It is in their fine print and I suppose they can do so but fool me once and I am done.. so I am done with your company...
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May 2023 by Chad Pettit
Pleasure to work with. Always has unique items up for sale, so check back often!
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May 2023 by Douglas P.
First time purchaser and last time purchaser from this company... From the start it just didn"t feel right... I bid on a 10 oz silver bar ... they informe me I am the high bidder, then they tell me another bid which was an auto bid but never showed as a bidder jumped me... my actual cost was 40$ more than what I thought bought it... then the told me of their outlandish buyers fee... I have paid those in the past but not 20%... If that did not rip my lips off this sure did... the wanted like 30 handling fee and a 55.00 shipping fee.. I resolved the shipping fee by assuming a risk I usually dont assume... I simply feel this company is not one I choose to deal with ever again... EVER ..