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February 2024 by cici nubbin
That Nick Guy Is A Complete Jerk!
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January 2024 by Karen Hughes
Nick assisted me with a replacement back wiper. Fast and friendly with a great price.
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November 2023 by Christopher D A
Really bad service!
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November 2023 by Orlando Rocha
Amy was a big helpAnd great customer service thanks!
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September 2023 by Matt Woodrum
Should be a zero. Store Manager is a complete disappointment to the company. Don't quote policy to someone that is complete false and tell me you will do something this one time. On top of that you make another customer mad and they leave with very pronounced language. Sorry, but I have never been so mad at an experience as I was today. Before he got involved, the original female employee pulled the same thing with incorrect policy and worming her way through that conversation. He then corrected her to then do what I have described above. There was so much confusion in this 5 minute interaction that was uncalled for.
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September 2023 by Keith Greenan
Must say very pleased that Nick T took time out to instal battery in my H2 and I noticed it was a very busy morning for him. Thank you Nick.
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September 2023 by Greg Satterfield
Not a car guy at all gave me all the right parts very helpful.
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September 2023 by Bryson Kelly
That "NICK T" manager really needs to be talked to about the treatment of his employees.. i feel bad for poor Mario
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July 2023 by Nancy Brewer
Nick T. was a great help. Phoned me to come in when they were less busy for new battery installation. Did the whole thing and taught me something new!!
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July 2023 by Dorene Allison
Jeff was kind and very helpful! Will always go to Ottawa's AutoZone.
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June 2023 by Mat Fugate
I'd give a zero if I could had the worse experience ever! So my wife's car broke down in ottawa live in Iowa which is 2 hours from here. She wanted to pay for the part over the phone which nick the manager said was fine but he would not let me pick up the part he said she would have to travel hours back to the store and show ID n card she used to pick up the part, we been buying parts from autozone for years and always pay over the phone and I pick up the part makes no sense and to be so rude! I just called 3 other autozones n they all said there's no problems with paying over the phone and I could pick up so why is this guy a trying to ruin my day n make things so hard that would of been another 4 hour drive just to get our part we bought
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June 2023 by Star Streff
Very unprofessional. Use to be my number one go to store until today.Was treated like an animal in a cage. I'll take my business elsewhere.
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May 2023 by Greg Walsh
Beautiful stone, friendly staff and very helpful. #Bravo
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May 2023 by Mike B
AutoZone has went down on serviceNo more putting in bulbs like they use to.
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May 2023 by Jenna Sabia
My husband and I walked into auto zone today needing spark plugs and carb cleaner and we had the pleasure of dealing with “ Jeff F” he was super patient with my husband due to the fact that he has a broken debit card he didn’t catch all the additional attitude for them having to manually put his info in. He also has a personality to be recognized as respectable while he was helping us. Thank you Jeff for making our visit quick, and loaded with smiles and laughs. I hope you don’t leave auto zone because we come here more often than we’d like to. You were wonderful today and we hope to have the pleasure of seeing you again.
