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February 2024 by Frank R.
Went to get rotors and brakes and when I got back to do the job they had given me the wrong parts, they exchanged with no problem but really sucked to have to stop and go all the way back
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September 2023 by Kevin Bogda
Had everything I needed and staff was was helpful and friendly
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July 2023 by John Roberts
I needed a special power steering fluid for my car it's not like other car so he did happen to carry it and it was $15.99 but hey I'm grateful they had it because nobody else has it anywhere
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May 2023 by Kevin Miller
Although my issue couldn't be solved, (not AAP's fault) Emily tried her best to help me. She rocks! What a great hire. Thanks for your help! I'll be taking my business here whenever I can.
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February 2023 by Vera Marcotte
It sucked wanted to buy something that was in the wrong place with wrong price two weeks in a row didn't want to honor price showed associated that they were in wrong place but it was an a hole about it tell me to relax no John you need to relax a hole!!!
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February 2023 by Jacob “Twitch” Yacko
When I'm in Streator I usually hit Napa or O'Reilly's, but if I'm able to go to Ottawa I always choose Advance Auto. Knowledgeable staff and plenty in stock.
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January 2023 by Shane Knight
The people that work there are great they didn't have the part I needed she even called O'Reilly's to see if they had it no other auto parts store whould of did that
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December 2022 by Rufus Jones Jr
Great staff and awesome deals!!!
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December 2022 by Randy Stegmann
People try to help you out iv been here a few times with good results
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September 2022 by Maria Monica
You send me a general discount coupon so I search out headlight bulbs. The general coupon excludes Sylvania headlight bulbs. Now you know I am shopping for headlight bulbs, so you then send me a followup coupon for a discount and show pictures of the bulbs I want. When I go thru checkout with the followup discount, I find out again the Sylvania bulbs I need are excluded. Rest assured, I will shop someplace else.
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July 2022 by Matthew Brown
They carry a rather decent size inventory/stock. What I have needed has always been in stock and the staff is friendly as well as informative
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June 2022 by John Frederick
Great service and selection
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February 2022 by Alex
David is a 10/10 employee
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August 2021 by David K.
My wife and I were passing through Ottawa, IL on a 4,000 mile cross country road trip to see our pregnant daughter. Sunday evening, after a highway-side with a backdrop of a raging thunderstorm, we needed a key part to keep our cross country road trip alive and moving forward. On a hot and humid Sunday evening, when most other places had shut down, Manny at Advanced Auto answered the call, did some leg work, and found the parts at a nearby store that could be delivered. The local Chevy dealer couldn't source the critical parts we needed anywhere from three surrounding states. Early Monday morning, Ben helpfully and humorously placed our order. By mid-afternoon, with some proactive assistance and a tremendous sense of levity (a key and often missing ingredient to help) from John, the order was tracked, arrived and handed over for pick-up. John went beyond the extra mile to ensure we got what we needed and where we needed, which allowed us to continue on our journey. We highly recommend this location and, because of teams like this, Advance Auto Parts as a go-to resource for critical auto parts needs. Keep up the GREAT work!!!
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July 2021 by Nolan Halstead
Great service and will help in anyway they can. Will give you tips on how to make your repair easier.