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November 2023 by Triston Rosado
I really don't want to leave a bad review but, I went for diagnosis paid $170. Had to leave my vehicle there take uber back and forth. I was told it was a few things that I've so far replaced. Engine light is still on. I called spoke with Kevin he was busy said he will call me back a week later no call back. I'm not sure what's going on but I need to know what's going on with my car. Can someone help me out because I feel like I just gave my money away and issue is still not resolved.
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November 2023 by Sandi Lindsey
I’ve been a loyal customer for many yrs. As they’ve changed managers, service has faltered, but I am glad to say that the latest managerial change was for the better. They are BACK, baby! Thanks for the outstanding service, Kevin!
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November 2023 by Terry Vasquez
Quick turnaround time. Professional associates and I do like the texting communications option. Pricing is a bit expensive, but that’s everywhere nowadays. So far, car is running good.Services: Steering & suspension repair
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October 2023 by Rebecca Green
PLEASE READ-KEVIN is the new manager at this location. I have been going to Tuffy for years and he puts a new spin on the customer service side of the business. He excels in helping people like myself understand the why and how. I fully TRUST that he will look at what is best for us the customer. He is happy to answer a million questions (even if it is the same one 999,999 times.) He stands behind the tuffy guarantee to insure the work is done right. Lastly he respectful of your time and tries his best to get you in and out.Kevin YOu ARE SIMPLY THE BEST. THANK YOU SO MUCH FOR TAKING CARE OF MY CAR. I wish I could give you more stars but google only allows 5.
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September 2023 by Nicole lenti
Adam is amazing!! He told me exactly what was wrong with my car and had it fixed in a few hours!! Definitely a customer for life!! Thank you so much Adam for going above and beyond!
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September 2023 by Polarcaine
Customer service was decent, but I decided not to go with them because their "specials" that were posted were no longer provided and their prices are very easily beatable with just a few calls around town.
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September 2023 by gordon hodges
Great experience. I will taking my Jeep back for brake service.
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July 2023 by Hospes M.
DO NOT TRUST THESE PEOPLE!!I brought my car in for a simple oil change. While waiting, I could see the mechanic testing my battery (I NEVER asked them to touch the battery). After 45 minutes, the manager walks in and tells me my tail light is out and that my battery was kicking out low voltage and needed to be replaced, to the tune of $290. I told her my terminal connection had kept coming loose. She insisted it was not the terminal and I needed a new battery. Seeking a second opinion, I drove to the auto parts store and they checked the battery...it was fine. Not only that, my tail lights were working JUST FINE!! They lied about something that was so easily debunked!!
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May 2023 by Sarrah Rae Medernach
Brought two cars in today for an oil change. Hadn’t been to Tuffy in awhile as I have found another family owned company that will do vehicle repairs with the same quality and care at a cheaper price, however, they are closed on weekends.My father and I walk in for the appointment and the manager Stacey looks and me and says “usually women don’t like this but you’ve gotten a little bigger are you pregnant?” To which I replied no. I was absolutely mortified and offended that someone said that to me in a business in which they are the manager and where other customers were present.I have autoimmune hypothyroidism which can affect fluctuation in weight.The service we had the appointment for was done and I appreciate that, but the comment was not necessary.Needless to say, I don’t think we will be bringing our vehicles back.Service: Oil change
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April 2023 by Roby Cole
Making money through Forex trade investment is a great opportunity to make a good living, because I know that if not for my investment with Mrs. Catherine Morgan I wouldn't have completed my Real Estate project which I started since the beginning of the year, I'm so much happy because l completed my house project with the weekly income coming from this forex trade investment, May Almighty God bless you and your family. You can see for yourself on her details below Email:
[email protected] WhatsApp:+1 480 817 5950
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March 2023 by Classylady
Decent service just not the same service since Owen left he was a good man with knowledge on cars .. since he left the place isn’t the same .. last oil change I had they put the wrong oil in and as I left my car was knocking I quickly turned around and they had to re do the oil change … and they forgot to rotate my tires that I paid to get done .. so moral of the story u have to check behind these kids working on your car .. not sure if they have been trained PROPERLY!!
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March 2023 by Stacy Speaks
Decent service just not the same service since Owen left he was a good man with knowledge on cars .. since he left the place isn’t the same .. last oil change I had they put the wrong oil in and as I left my car was knocking I quickly turned around and they had to re do the oil change … and they forgot to rotate my tires that I paid to get done .. so moral of the story u have to check behind these kids working on your car .. not sure if they have been trained PROPERLY!!
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December 2022 by H
called in and I believe I spoke to David on the phone, super polite knowledgeable fellow, came in to get my tire/rim leak fixed. They had me in and out within 30 mins and the tire leak is fixed!! They do fast quality work for good pricing, I highly recommend this shop and will definitely be back if my vehicle needs any work in the future! RECOMMENDED!Service: Tires
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November 2022 by Adam Brand
Brought the car in for a minor coolant leak and smell on the wife's Audi A4. Replaced 6 hoses at a cost of almost $1,200 and it did absolutely nothing to fix the problem.Brought the vehicle to another mechanic and they diagnosed a bad heater core immediately.Feel like I got taken for a ride, would not recommend.
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November 2022 by Bazil Elkin
Got an oil change and a full fluid change. Super friendly and inviting staff, helpful, and Owen at the front desk was a great help. Definitely would recommend to anyone in need of car services!
