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February 2023 by Timothy Aviles
The most honest shop I have ever been to in my life. They get the job done, pricing is fair and don't try to toss on extras to run up the bill. They've definitely got a customer for life.Service: Electrical
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January 2023 by gordon hodges
The shop is under new management and the service is 100% better. Also Jackson The mechanic is back. Took my Jeep back in for a full front and back break job. Excellent work. You will not go wrong with this place.Services: Auto engine diagnostic
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November 2022 by Stephen Floresca
got an oil change and tire rotation here. Service was excellent! Prices were decent, will go back again. Support local shops!!
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July 2022 by Eva C
Untruthful business practices at this location. Broke my lever to my vehicle and because the car is not new, they lied their way by lying to me. It's the principle of the matter. How dare you people.. I am going to do everything in my power to get this address instead of getting hung up on by ***********************.
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March 2022 by Rob Hager
Jody and his crew always take good care of me. I started using them when I moved to Oswego over 20yrs ago. When I moved out to Millington (20mi away) in ‘07 I started using someone closer. Before long I grew increasingly dissatisfied with the turnover rate and the lack of peace of mind that brings with at local big box chain service locations. Around 5 years ago I decided to check back and was pleased when they quoted me a very reasonable price for an oil service on my “new” ‘07 Mercedes. The deal was truly unbeatable when I opted for the upgrade on my free full service wash. Speaking of full service washes…I don’t care how it’s marketed, nothing beats full service vacuuming AND hand cleaned windows and hand (cloth) drying as compared to fully automated services of similar pricing!(YES! They even do service for several foreign models…just be sure to call ahead to confirm your specific foreign make, model and year—-sometimes they may ask you to pick up a filter if they don’t have one in stock in order to save any ordering delays)Service: Oil change
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January 2022 by RONALD GOMEZ
I must Say What an Honest Shop Jody the Manger He Is awesome very Polite treat people like people , Having my vehicle here is like family I didn't Have ,,, I needed a Wheel Bearing Right Front it was a Pressed in Wheel Bearing after the repair Great Prices !!!!!! ,,, An A Warranty wow !!! most places don't give you anything but saying have a nice day ,,,,, Now here if your wheel bearing goes bad because they did not make the part Dah ,,,Bring it Back In for the WARRANTY .... No Hassle No Fuss The Manager Helps you and find s out if it failed and Gets a New one Installed Don t wait and drive your vehicle for a long time ,,, bring it back in right away ... All I can Say is for all your vehicle's Needs of today Bring your Vehicle Here .... Honest Shop ... Trusting .... Warranties ..... If I COULD GIVE THIS PLACE 5,000 Stars I would ,,,,, I Love This place ,,,,Services: Brakes
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November 2021 by Aerith P
I went to my dealership for oil change and they told me that my rear brakes needed to be replaced very soon. But as we all know, dealerships can't be trusted. So I needed a second opinion from another mechanic. My trusted mechanic, whom I've been going to for about 5 years, wasn't able to look at my brakes today so I had to find another local mechanic near me to give me a peace of mind until I have the money to fix them. I called the place and Joel or Joseph (if I spell his name right, i apologize if I don't) told me that they offer free brake inspection. When I arrived, he was very kind, quick, and gave me an excellent customer service, which I never received from any other car places before.I would actually come back here when I need another service for my car. From what I read from the reviews and from what I experienced, I can trust them with my car. It's hard to find a trusted mechanic. I would give this place more than 5 stars out of 5.Service: Brakes
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November 2021 by Kristy Cobb
I gave them 4 chances to fix my car. I took it in for a wheel bearing. The sound was worse when I left. Then I was told it was fixed and was not making noise. I may not know cars but i can certainly hear. The manager said he would personally look at it. Took it back and claimed he fixed it.He made excuses and never took responsibility. He even blamed it on a 'faulty part from china.' One of the mechanics there told me not to come back and to have someone else work on my car. He was actually looking out for me and didn't agree with how I was treated. When I called the ownerr he yelled over me. He would not let me get a word in. The. He hung up on me. I had a dealership fix what they messed up. I tried asking for a refund after spending over a grand for them to ruin jy car and the dealership who fixed my car confirmed l&j messed it up. Again very unprofessional. I have messages from the manager saying inappropriate things to me. When I messaged him he blocked me.Services: Brakes
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November 2021 by Joleanna Atkinson
Would never get my car serviced here stopped in and did not like the way Jody was talking to me and noped right out. Very very very creepy.
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November 2021 by Ronald G.
I Took my car to I & J Automotive I had a bad Wheel Bearing Right Front Of my vehicle was Making a lot of Noise ,,, While Technician checked it out saying it needed to be replaced pressed in ,,, Then I asked the manager what warranty is on Front Right Wheel bearing 3 yrs ,, I said do it The Manager gave me a Great Price Like Always ,,, After The Wheel Bearing was Installed ,, I took my vehicle for a test Drive ,,, Great place Here If you have any problems with your vehicle or You Right Front Wheel bearing Bring It Back In ,,,That's What Called A Warranty Is For Don't Bring Your Vehicle Any Other Place But Here ,,,It Void's The Warranty .... Very Honest Place Here The Manager Is Great Honest Very Caring ,,,, People Like to complain about Nothing Like I said You Have A warranty ,,,,, Bring It Back In Remember I & J Automotive Did Not Make The Parts That Was Installed Correctly The First Time !!!!! I Love this place again VERY HONEST SHOP YOU WONT GET CHARGED HERE FOR LOOKING AT YOUR VEHICLE ..... BRING ALL YOUR VEHICLE'S HERE ...... I & J AUTOMOTIVE I GIVE THIS PLACE 100,000000000000000 STARS IF I COULD ,,,, LOVE THIS PLACE ,,,, TELL ALL YOUR FRIENDS TO COME HERE ,,,, CANT BEAT THERE PRICES ......
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October 2021 by Joleanna A.
Terrible customer service and Jody is an absolute creep.
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October 2021 by Kristy C.
I gave them 4 chances to fix my car. Not only did it not get fixed, but they did more damage. The manager holds no accountability. He blames his mechanics and even said 'must have been a faulty part from China' and laughed about it. After spending over a grand there I took my car to a dealership to be fixed. It was confirmed Splash indeed messed up my car. I called the manager to talk and ask for money back and he yelled over me. He wouldn't let me get a word in. Then he hung up on me. After receiving inappropriate messages and being yelled at by the owner, I don't recommend anyone going here. I have heard from numerous people that their wives were not comfortable going back either. Very unprofessional. Crooks.
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October 2021 by Jenn B.
Horrible customer service. Rude to women. Will take complete advantage of you and does not care. I promise you, you will get taken advantage of and end up spending more money in the end!! Save yourself the frustration and just go somewhere else.
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September 2021 by Josh
I’ve been a loyal customer to this business since 2013. Giving 5 stars solely because of the Manager of this business, Jody. He is one of the most down-to-earth and considerate individuals I’ve came across in my life. There has been numerous times I’ve been in a bind or needed some work done in a timely manner. He always pulls through and takes care of you. If it weren’t for him, I wouldn’t come here.I went to MIDAS recently to get my exhaust system checked (it’s free and close to my house, planned to go to I&J/Splash for the repair regardless) because my Hyundai needs the flex pipe welded from time to time and MIDAS told me that my entire exhaust system needed to be replaced because the pipe to my gasket under my manifold was cracked and my flex pipe was shot. They quoted me a minimum of $1,800 even though my manifold was under warranty and I told them that. So I played along and told MIDAS I couldn’t afford that and they said I should consider a new vehicle and junking that one. I called Jody to verify my manifold was under warranty and told him what was going on. He said come on over and we’ll get it done today before we close. So, I got over there around 11am and he told me what I NEEDED to be fixed which WASN’T replacing my entire exhaust system. Jody is honest. He’ll tell you what you need to fix, not what they want to fix to take your money. You’re the man, Jody.Services: Exhaust
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July 2021 by Tyrome Mason
Omg! Such great service and made us feel like family. Helped us pass emissions with a over 15 year old car which has almost 200,000 mile. LOVE THIS PLACE!
