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April 2024 by Timothy Fisher
The lady that helped me was very knowledgable and kind at helping me through the process
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April 2024 by Marjorie Wolf
The lock on the unit where you put the lock did not line up so the door would not close properly called reddot and they located another unit for me.great service
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December 2023 by William Alvarez
ABSOLUTELY HORRIBLE SERVICE. they won't do anything about all the people living in the units partying all night and breaking into units. Which I've reported multiple times after seeing people going around messing with locks and trying to get into random units. They refuse to maintain the units properly. The cameras have been down for at least a year. So don't believe the advertisement that they have 24 hr surveillance. Multiple units have been broken into with no video evidence to give to the police because even though the facility manager has put in multiple work orders for the cameras REDDOT REFUSES TO REPAIR THEM!!! the facility is not secure at all. If you need maintenance on your unit, good luck. My unit came with a light that now has been turned off at the breaker and REDDOT REFUSES to turn it back on. Meaning I can't see anything in the back of my 30 foot deep unit. On top of all this they raise the rent every couple months. Without holding up their end of the contract. All in all it's absolutely the worst place I've ever rented a storage unit from.
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October 2023 by Shawn Ratcliffe
Great place! Costs are very reasonable. Easy in... easy out...
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August 2023 by Juan Lopez
Really bad experience
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July 2023 by Charmi Shah
Gate code did not work while trying to move in. When I called they said it was an issue with the gate and there are no compensation plans in place. Facility can be broken into easily and there is no additional support from Red Dot’s team in that case. Do not recommend.
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June 2023 by Duane Kellen
My unit was broken into along with others. no working cameras no to help to police investigating crime be careful who you do business
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June 2023 by AResistanceRider _
As a new customer I’d feel better if the place was cleaned up and get rid of the people that are living there
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June 2023 by Rover Rescue
I needed a storage unit within 1/2 hour and they were able to accomodate me!
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May 2023 by Michael Torrance
Nice clean secure facility, setting up the rental could not have been easier. Everything done online, I was able to find a unit to suit by needs filled out the month to month lease and was literally unloading items in to the unit within minutes. Easy gated access, best prices in town!
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March 2023 by Katherine Johnson
Unit was clean and really easy to access. Got a good price and loved the 1st month discount. Would definitely recommend.
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July 2022 by Grace Crouse
Terrible if I could rate no stars I would because my mom wanted to rent a storage unit but somehow there was a “glitch” i think human error i understand me my mom have the same last name but there are lots of people with similar names but aren’t related well despite that she used a different email phone and address but yet somehow still they added her to my account when i told her what happened she called them and told them they made a mistake they told her I would have to fix it and on top of that my rate went up due to this error do not recommend this facility if you have relatives or some one with the same name that rents there****Edit my reply to the owner’s reply*** my mom and me worked it out I needed a smaller unit anyways i didn’t need that much space any longer I already corrected the problem online and removed my mom from the account/payment arrangement i still do need to contact you to give all the details of how it was worked out so there is no confusion or if you could contact me
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July 2022 by Angela Moore
Outdoor storage space great 24/7.Price range great.Cleaness displays poor inside and outside with infestation of spider webs. Appears asNo one to care for storage units that are empty.I had to clean the spiders, webs, and purchased stem spray to rid of spiders in two units before putting my personal belongings in the units.Several wide, and deep pot holes surroundingMiddle of units and fence.I gave this rating for poor service from the grounds keeper/ manages the place.
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October 2020 by Adam Dyer
Decent price but would never use again. Everything at the facility is automated and no one actually works there. They offer a military discount but no one knows how to apply it. I called the phone number and the rep said she needed a copy of my military ID which is highly illegal. She said that's the only way they can verify military service, which is in correct. Also, if you just want 1 month of storage, forget about this place. They require 30 day notice to leave so unless you give notice the day you rent, your screwed for only 1 month. Would never use again.
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September 2020 by Troy Schopp
Easy access and reasonable pricing.