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October 2023 by Andrew Gorski
I had an issue with my 22 yr old garage door opener and asked Professional Garage Door Services to come out and replace it. When they started working to remove the old one, they realized that they could fix my old one and save me hundreds of $. I really appreciated their willingness to save me money even though they would make much less. Since my opener was so old, I had them replace it anyway and they did a great job! My new opener includes a camera and a phone app to open/close and it's way quieter than my old one. Thank you for your honesty!
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September 2023 by Meagan Knutson
All in all, very good service! However, the reason I only gave 3 stars is because there seemed to be a misunderstanding. I had scheduled for a free quote and when the serviceman arrived, he ended up fixing the door instead. When asked how I wanted to pay, I replied that I didn't know because this was supposed to be a free quote. He then told me that I should have told him it was just for a free quote, which confused me as that was the whole reason he was at my house. I'm not sure what would have happened if I didn't have the funds to pay him, but it turned out alright in the end. The door works great now!
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August 2023 by Jonathan Berning
Called them for a broken spring and they were out the very next morning to replace. Fast, professional, and friendly service!
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August 2023 by Jesse Rodriguez
Great customer service! Quick and efficient. Even came back out a month later on very short notice when I had a minor issue and fixed it immediately. Definitely recommend and use again.
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June 2023 by Aaron Kowalski
These guys are great. I had originally called BDK Door Company and they are a bunch of crooks. Had Professional Come out and was able to get my garage door fixed quickly for a good price. They also gave me professional advice on the rest of my garage. I am so glad I called them and canceled my order with BDK.
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February 2023 by Armani Abdullah
This was our first time with this company, and the customer service from the representative, Freddy answering the phone all the way to the actual services being done by Tyler was absolutely exquisite! They are friendly, quick, reasonable, thorough, and definitely true to their name! Thank you, and we will be going with this company’s services going forward in the future.
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January 2023 by GouldGamingTV
Called them. They showed up in 25 minutes. Did a very difficult job, and charged half as much as everyone else. A+++ best garage door company in Yorkville/ Oswego IL.
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January 2023 by N P
Life saver! My garage door was frozen shut last week due to the weather and they arrived within the hour to help free my car and repair some old minor parts for future prevention. Would recommend and use again!
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December 2022 by N Dieter
Life saver! My garage door was frozen shut last week due to the weather and they arrived within the hour to help free my car and repair some old minor parts for future prevention. Would recommend and use again!
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December 2022 by Alyssa Noel
Finally getting around to writing a review, out of everyone I called (and I called a lot of places) professional garage door got back to me the fastest and stopped by the fastest. He had everything up and running in 20 minutes and I felt his prices were very reasonable.Overall we are happy with his service and would hire him again for sure.One of our metal wires was frayed and he repaired it for us, we actually thought we also damaged the track too and told him this but he was very honest and said it was OK.He only repaired what he needed to, I think that reflects nicely on his company and we appreciate that.
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October 2022 by Kristofer Stredde
10/10 would recommendSpring finally gave up the ghost after 16 years, on a weekend, during a kitchen remodel :|Gave this place a call, he answered right away, and said he'd be out first thing Monday morning. He showed up a few minutes before 10am Monday and was out before 10:30am. Very quick, professional, and knowledgeable. Also extremely nice guy :)Work came with a warranty on parts and labor, and he was able to accept electronic payment on the spot (even accepts Amex). He will absolutely be my first call for any future garage door issues.
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August 2022 by Sophie o
Finally getting around to writing a review, out of everyone I called (and I called a lot of places) professional garage door got back to me the fastest and stopped by the fastest. He had everything up and running in 20 minutes and I felt his prices were very reasonable.Overall we are happy with his service and would hire him again for sure.One of our metal wires was frayed and he repaired it for us, we actually thought we also damaged the track too and told him this but he was very honest and said it was OK.He only repaired what he needed to, I think that reflects nicely on his company and we appreciate that.
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February 2022 by Amy N
Excellent Service, people and prices! Had my garage door spring snap this morning & after some quick google review searches, I called Professional Garage Door. Justin answered and said they'd squeeze me in today and I'd get a call this afternoon. Someone called me back around 2:00 and said they'd be there in 15 min. I was shocked but thought that was so cool to address my issue so quickly! Awesome customer service. He was in and out in 20 minutes to replace my spring! Price was the best compared to everyone around (I called 2 other places for quotes). Popped their sticker on my garage door and would highly recommend for any garage door needs! Awesome work guys. Thanks again!!!
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February 2022 by Ryan Schaible
Spring broke on the garage door mid-day on a Saturday. Made 1 phone call and they said they could get to me within the next 2 hours...15 minutes later someone was at my house ready to do the repair. He worked quickly and for a great price - even took the time to check other mechanics on the door that could cause us problems. Fantastic service!
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January 2022 by Kevin Jameson
I backed into my garage and took the door off the track. The team was out here shortly after and provided great professional service. Thanks guys!
