-
February 2024 by Steve Angell
My tax professional Kathy is amazing. Been going to her for years.
-
February 2024 by douglas sowter
very attentive to our needs
-
February 2024 by R S
$$ but worth it for now. We are retiring have used H&R for years. Will continue if can afford for tax year 2024.
-
April 2023 by Donna Cisler
Fast service
-
March 2023 by Scott Riforgiate
Bernett has been completing our taxes for years. We would not want anyone else for this task. She is extremely knowledgeable and very informative. She is also a very friendly and kind person who is always concerned for our best results. She's the best! Scott
-
March 2023 by Steve Andel
I have had good luck here in the past. This year has been horrible. Finished my tax return early January to get it out of the way. I noticed that after the January 23rd date for the IRS accepting returns that mine had not been received. I called and talked to both the office and customer service on the phone. On two separate occasions I was told that the IRS had received my return but was being audited. So I contacted the office and my tax lady said that it was a computer error and had not been sent in. So I was lied to twice by customer service. In reality they would not have known that my taxes were being audited.Same thing happened with my state return. I know that state returns usually take longer, but now into February it had not been received. So I called the office directly and there was another computer issue. I had to resign all the paperwork again and the return was sent.At some time in the process my return was changed from direct deposit to a paper check mailed to me. I was told that the check was mailed out on February 8. I was told if I didn’t receive it by February 18th to call customer service back. The 18th came around and no check. So I contacted customer service back and they told me to call back after the 21st. No check. Then the 22nd. No check.So I was finally able to talk to a supervisor in person today. She could not figure out what the issue was either. Ashe contacted corporate directly and they then told her to inform me I had to wait another 4 days before contacting corporate back.When it comes to your money you need to trust the people who do your returns. H&R has done nothing but repeatedly lie and done nothing to help me resolve the situation and I am still wondering what is going on.
-
February 2023 by Steve A.
I have had good luck here in the past. This year has been horrible. Finished my tax return early January to get it out of the way. I noticed that after the January 23rd date for the IRS accepting returns that mine had not been received. I called and talked to both the office and customer service on the phone. On two separate occasions I was told that the IRS had received my return but was being audited. So I contacted the office and my tax lady said that it was a computer error and had not been sent in. So I was lied to twice by customer service. In reality they would not have known that my taxes were being audited.Same thing happened with my state return. I know that state returns usually take longer, but now into February it had not been received. So I called the office directly and there was another computer issue. I had to resign all the paperwork again and the return was sent. At some time in the process my return was changed from direct deposit to a paper check mailed to me. I was told that the check was mailed out on February 8. I was told if I didn't receive it by February 18th to call customer service back. The 18th came around and no check. So I contacted customer service back and they told me to call back after the 21st. No check. Then the 22nd. No check.So I was finally able to talk to a supervisor in person today. She could not figure out what the issue was either. Ashe contacted corporate directly and they then told her to inform me I had to wait another 4 days before contacting corporate back.When it comes to your money you need to trust the people who do your returns. H&R has done nothing but repeatedly lie and done nothing to help me resolve the situation and I am still wondering what is going on.
-
September 2022 by Eric Waite
I have been going tob this location for +15 years. I always see Debbie. She is very professional and friendly. She always asks how the family is doing.
-
April 2022 by Kindra Jones Lloyd
Everything was explained in a clear, concise manner. James was very helpful and friendly with explaining our options to us.
-
April 2022 by Daniel O'Connor
Very efficient and detailed and took time to explain. I thought it was a little expensive bit pleased with my professional
-
March 2022 by Nancy Logston
Deb Wood does a great job doing our taxes
-
February 2022 by George Gurley
Made everything quick and easy to get my taxes done.
-
February 2022 by Ken Drees
The tax expert was very nice and explained everything to me
-
February 2022 by colleen harwey
So fast and efficient. Been using hr block for 15 years
-
June 2021 by Phyllis Pedone
your staff is not only friendly, but thorough. i ask questions and they always have an answer. they are also very patient we me and my questions.
