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February 2024 by hoang kai
What a great branch bank to work with, helpful and friendly . Thank you Nicholle .
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June 2023 by Jackie Banfi
I have worked with FNBO for many years. They have always been friendly, helpful and professional. I have needed assistance at the Oswego, IL locations several times in the past year and they have been amazing. Angelica, in particular has been extremely helpful and always courteous. I can't imagine banking anywhere else.
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January 2023 by Aracelli Ortega
I have been working with this location for the past four years and I love them! Kelly is always so nice and welcoming and helps with all my questions and problems!
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July 2022 by Melody P Paul
I’ve had good experience with their 2% cash back credit card and enjoyed the $200 bonus. So when I saw a promotion for opening a new free checking account I thought this will be a good opportunity to try another product.The application online had some kind of glitch and when I called in the CSR mentioned he had at least two other calls about the same issue. He did offer to transfer me to see if they could resolve it but I said no problem there’s a branch not far and I’ll just go there. Well I didn’t realize it was 11 miles and they don’t support external bank ACH or Zelle??♀️The bank manager was great, I was done in minutes and I did get to see a lot more of Oswego than I would have otherwise. So it wasn’t a total fail.I’ll see how things go with my DD and ease of getting to an ATM when necessary, since I didn’t opt for checks. Thank goodness they do support mobile check deposit ? Again I assumed all banks honor external bank ACH transfers. 187 year old bank and no support for external bank ACH in 2022. Well I learned a new thing ☺️Overall I’m liking FNBO and their app is pretty cool too?
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June 2022 by Jeff Poppen
The people at the Oswego Illinois branch are as as good as it gets!!!! Now if I could only get someone at the corporate level help me solve a problem I would call them the perfect bank.
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March 2022 by Luke NoLastName
FNBO is awful! I had a family member pass recently who had a credit card with FNBO. I've called 4 times about getting it cancelled, each time the person asks me to fax to a number that doesn't accept faxes and then they tell me to scan and email but the email address is different each time.Discover on the other hand was a single call and email.I'll never do business with this organization!
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October 2021 by Vi
All that I have dealt with in FNBO have been wonderful but I favor the Oswego branch on Orchard Road. They have my business accounts and personal accounts. I am constantly referring people to them. Absolutely wonderful!!
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August 2021 by v r
All that I have dealt with in FNBO have been wonderful but I favor the Oswego branch on Orchard Road. They have my business accounts and personal accounts. I am constantly referring people to them. Absolutely wonderful!!
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March 2019 by Leah Hoskins
Always fast and friendly service
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March 2019 by Wynton Johnson
Great people
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March 2019 by Lupe Almazan
People that really help you out!!!
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October 2016 by Mike Klimek
Great service! The people there you cannot find at other banks.
