-
August 2022 by Paulene Murphy
Went to shoe carnival they didn't have anything! So I went to famous footwear and found a pair right away ?
-
August 2022 by Maricela Torres
AMAZING store and even MORE amazing customer service.
-
June 2022 by Mindy McIntyre
Went for Converse specifically, asked clerk for assistance she showed me 3 pairs all size 4, I commented on low inventory she stated they are a low volume store therefore not alot of inventory. Ended up with 3 pairs of Blowfish slip ons , all on sale. Clerk was nice.
-
May 2022 by Lisa Snyder
Associates need to have more product knowledge.
-
May 2022 by G “•” D
Please get a public bathroom and everything is over priced
-
January 2022 by Diane Brunker
Sam was very helpful.
-
October 2021 by Siouxzan Lynn Ortiz
Very nice sales staff!
-
May 2021 by Robby Chiramel
Very good customer service. Nice employee
-
March 2021 by Craig
Great deals
-
November 2020 by Phelan Chappell
Could not find my size,and they had limited selections
-
September 2020 by Ken Goochey
Good service
-
August 2020 by Jin Kim
We went to this location to return a pair of shoes and purchase 6 more pairs of shoes. After they rang it up, the total ended up being more than if we never returned the pair of shoes. This has to do with how BOGO is calculated, which I get. I asked them to undo the purchase to separate the purchase and return transaction, because it doesn't make sense to pay MORE to return an item. I had her ring up all the items I was purchasing so she could see that it was less than I paid with the return. After some back and forth the manager agreed to do this, but at the end said that we now owe them more for the repurchase of the returned shoes. So basically they were saying that even though I paid for the shoes, unintentionally paid them more to return them, now that I wanted to undo the transaction I had to pay again to get them back???!! All I was looking for was for the manager to understand the logic, and to say that they would find a way to make it right and get back to me. There was no effort to try to help fix the issue, and she just told me to call customer service. Though it took 30 mins of being on hold to get someone from customer service, the person I spoke to was exceptionally understanding and she tried her best to compensate me for the extra that I paid. So I will continue to shop at Famous footwear, just not at this location.
-
March 2020 by Kathy Hanks
Associate was not very helpfu .
-
February 2020 by Tom Wright
Went to this store with the family a couple weeks ago. Both of the service reps were on their mobile devices. No help at all. Walked next store and bought shoes at Target.
-
February 2020 by Rn SuperSerious Rees
Got my sons first jordans here
