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July 2024 by Jeremy Blevins
Always a great experience and pricing for tires. I definitely recommend stopping ofr calling on price and availability for tires. They have bent over backwards for me to get my business. The Oswego, IL. Store is my go to store, I can speak for the others.
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June 2024 by Chrissy Chavez
Jason was a great service advisor. He checked me in for my appointment, and explain everything in detail. He was so knowledgeable, courtesy and polite. He went above and beyond to help me. I came back later and bought my tires there and the next guys was just as amazing.
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June 2024 by Jo Moss
Great experience! Cameron was the nicest guy and helped us with our problems.
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June 2024 by Mario Castro
Bad service. Wouldn't recommend them to anyone .
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June 2024 by BIGPIIPE
Discount tire is the place to go, I had come in to simply get a TPS sensor tested and walked out with two new tires, a new TPS sensor and a new place i will recommend to anyone. My interaction started out with talking to Cameron on the phone asking if I could get my tire patched and he said they were all booked up that day but to come on in, and they’ll get it handled no issue. When I had came in yesterday, Jason had helped test the tires etc. then I asked if I needed an appointment to get them swapped and Zach had quickly replied saying “I’ll get you in right now brother.” Which on a day that’s fully booked, is unheard of at any other company. Then 45 minutes had gone by and Nico had said the tire still had a leak from the TPS, sensor. It turns out someone had put in the wrong sensor to be changed and I ended up getting both changed. Because of Nicos great “doer” mentality and great people skills, I wasn’t even bothered by spending another 45 minutes there. Then when Nico had finished the repairs, he was incredibly personable and I left there knowing I was in good hands.
A few months ago the CEO of Discount Tire had hosted an event at my job and I had the pleasure of taking care of their dinner event. One thing I noticed, is they were THE NICEST most genuine group of guys I have ever met in the corporate bracket. Their company philosophy on being honest and hard working, in addition to being personable SHOWS. Thank you Nico, Zach, and Cameron!!
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June 2024 by Rick T.
Usually, the simplest thing can be the most apparent mess up and frustration to customers.... Why would they use different length of valve stem when I have 4 new tires installed on my OEM rims.... What a PAIN and stupidity !!!
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June 2024 by Бекмамат Таалайбеков
I visited today and had very bad experience. They disappointed me with their “careless” customer service.
. I arrived 25 min earlier before they open. They checked me in at 8:08 am. They said someone will call you and take care of you. I waited 1 hour. 9:04 am I walked to associate and asked no one called me. He took some info from me and told that this would be done by 10:15 am. But I took my key back with ready car around 11 am.
They took care of every car arrived after me without any issue. No one walked to me and asked until I went and asked my money back. Never met such kind of careless service in my life. Never be back.
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June 2024 by Jerry bowker
Always Great service here. Never try and upscale if your not interested. Not pushy. But very helpfull. They are pretty quick and accurate.
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June 2024 by Moose Pup
Dropped off for TPMS fix, tire rotation. TPMS issue wasn't fixed, wrong tire stems were installed on two tires, drivers front tire had loose lug nuts and at least one that has been rounded off. Tire began wobbling at highway speeds less then a day after service.
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June 2024 by Ted Knur
I thought I had a flat but theÿ removed a screw. Stuck in my tire utility they pulled it out and it was just a thumb tack size wize. I thanked him for removing the screw. They didn't even charge me anything. I thanked them and left.
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May 2024 by Brian Lund
My family has used this discount tire for years and always had great service. This past experience was perfect. Tires came in early and was in and out before my appointment time... thanks again for the years of great service..
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May 2024 by matt schenden
When Machesney park store.messedup my truck, Montgomery store saved the day.the people there. They are about as good as you can get at a tire store.
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April 2024 by Steve Warren
Fast friendly service with no hassles.
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March 2024 by Piotr Kusnierz
Very nice and professional service
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March 2024 by Amory Diccion
TL; DR: Excellent pricing and professional staff.
For 6+ months I researched a separate set of wheels and tires vehicle (to have separate winter tires and wheels). I found the ideal combination from Tire Rack. Now that Discount Tire and Tire Rack are now one entity, the ordering and installation process is hassle-free.
I chose to work with Discount Tire since I had several technical questions that were better answered in-person vs. over the phone. I worked with Jason directly over two visits. The first visit was to identify the wheel, tire, and TPM sensor combination that was compatible with my vehicle. Jason made sure my order was accurate and even made sure I took advantage of discounts for using the in-house credit card. At the second visit, the tires were mounted to the rims, sensors cloned, and then everything installed in half of the estimated time.
Overall: I'm glad I bought this tire setup from this particular Discount Tire location.
