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April 2022 by Kristin Locasto
Such ignorant employees
Literally pissed off I walked in the door rolling her eyes
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November 2021 by StanBrandi P.
Went in to try on bras. In the fitting room and finishing up. An employee (not the amazing young lady who has been helping me for like 20 minutes) asked my minor daughter 3 times if she was a male or female. My daughter answered the question every time. I was in the fitting room while she was asking. First off there was no reason to ask my child their gender. Second off you can just walk up to a person and ask their gender.
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September 2021 by Lynnette K.
So I went to this store today. The mall it's in opens at 11. I was waiting outside along with 3 other groups of women, only to finally have someone tell us the store didn't open until 12. So literally, you lost 4 groups of customers because you don't open when all the other stores in the mall open, something which is NOT posted on the door to the store. For a company that is struggling financially, it's ridiculous to open late and then not notify anyone that you don't follow mall policy. Hope you fail, cause you're well on your way.
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June 2021 by Jae C.
ANNOYING sales associates. Covid restrictions are over but their entrance is still roped off. Girl with earpiece at the door blocked me and asked what I was looking for in particular. I had to disclose what type of drawls and bra size I wanted. She then signaled for another person and no lie this girl stood over me while I looked through the drawer and made my selections. Intrusive customer "service" and the place was NOT crowded (Tuesday 2pm). I was followed around and not allowed to shop at my leisure. Took the rest of my coins to Sephora.
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January 2021 by Regina Gonzalez
Worst service ever line was 15 to 20 people long 1 sometimes 2 cashiers. Seriously
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December 2020 by Bert V.
I usually only go to Victoria's Secret a couple times a year for pajamas. I was in the store today, looking for several xmas gifts. The salespeople went above and beyond to help me find sizes for several gifts that I was looking for and told me about all their sales and promotions. I love the free bag and blanket that I received!
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August 2020 by Quran McGowin
The Staff was really nice and helpful
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February 2020 by Heather McMahon
Katey was amazing! She has a great attitude! My daughter was amazed as well! My daughter said she never been treated so good before at any place ever! People like her need to be hired more!
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February 2020 by Patricia Calhoun
Love love love this store can always find the perfect workout leggings.
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February 2020 by Robert Rouille
Wife loves it and shops there regularly
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February 2020 by Julie
Have great service.
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January 2020 by Alyx Davidson
The employees are friendly but it can be EXTREMELY frustrating that someone is asking you every 30 seconds what you’re shopping for when you looking through drawers of panties minding your business. No, each employee doesn’t need to ask me if I need a bag. This is a tactic stores use when they assume someone is stealing. It’s insulting. Ask someone if they need help once or twice and move along, up to 10 times in several minutes in order to get a commission is harassment. That’s why people choose to shop online. The effort could instead be spent maintaining cleanliness and order in the store.
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January 2020 by Jesus Diaz
I went when they had there semi sale so it was very packed. Everyone was so friendly and helpful and the lines go so quickly.
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November 2019 by Lupe Pinedo
I love when they’re sales
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September 2019 by Rania
I wanted to buy so many stuff, but the employee there didn't let me get more than 6 pieces in the fitting room , I felt not comfortable in trying clothes and choose which is better so I decided to leave without trying any thing ,I were so excited to get new clothes but the employee didn't let it go.