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April 2024 by Sharon Alexander
Louise was very helpful and professional. It was a joy working with her.
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April 2024 by meriam dean
Very professional staff , very polite, helpful enjoyable shopping at vcf. Will tell everyone looking to buy to do there.
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April 2024 by Ms Veronika Sanders
Phil customer service was great when I first arrived. He approached me and guided me. He gave me information. Emailed me my potential order. I told him my idea and I return to give him my business and he remembered me , moving along better at the customer service desk was even greater, Beata set me up and looked up additional information for me as well. Gave me great customer service overall I appreciate this location @ Orland Park Value City furniture
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November 2023 by Arieh Daniels
This is my 4th purchase from Value city furniture and I will always be a returning customer, especially since their customer service is extraordinary Tony was my salesman at the Orland Park location and man was he amazing I asked him to give me 3-4 different price quotes and he did it w/o hesitating, thank you again Tony for your great customer service. Let me not forget Beata she was awesome and amazing at closing the deal out for us. I am forever grateful for the both of y'all customer service. Until next time be blessed..
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November 2023 by Anniece Anderson
What a Wonderful Experience from start to finish! :) Thank you Value City for not only your Professionalism, but your personable touch! Your Customer Service is Exceptional as well as your Delivery Service! I truly appreciate your kindness and making my experience AMAZING!!! I cannot wait for my next purchase! Thank you Value City - you and your Staff ROCK!!!
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November 2023 by Annjane McMahon
We had a great experience at the Orland Park Value City Furniture.Our store representative was Louise and she was the nicest, knowledgeable, not pushy person. She guided us to the sofa type we were looking for and then left us alone but popped up now and then to see if we had questions or needed more information. She answered every question we had. We ended up getting beautiful sofas from the Burke Collection. They are just what we wanted and are very comfortable. We are very happy and will return to the Orland Park store and Louise in the future.
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October 2023 by Tori Alexander
Sales gal was easy to work with and prices GREAT. Delivery charge was a bit steep BUT totally worth it! Cedric and crew were professional, quick, very pleasant guys!
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October 2023 by Felicia Walker
My experience at Value City Furniture has always been and continues to be good experiences. I never feel pressured to purchase anything. I was assisted by Max and Beata today and they both were very helpful and patient. I will definitely purchase from VCF again.
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October 2023 by T S
Overall great experience! Purchased two rooms of furniture and I’m very satisfied. Don’t sleep on VCF! Quality furniture at an affordable price
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September 2023 by Lavonne Green
Louise and Lisa were very professional and knowledgeable about what they do for Value City.We need more people working for the public like them.I Thank you both.. ☺️
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September 2023 by Cassie Miller
Kelly at Orland Park was amazing! Super sweet and knowledgeable. Helped guide us in the right direction of what we were looking for without being pushy. Can’t wait to get our new couch!
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September 2023 by Carolyn King
Helping my brother furnish his new house so worked with Kimmy at the Orland Park VCF location. She was amazing. Very helpful, incredibly knowledgeable and very patient. Will definitely be back to this location to purchase more because of Kimmy. VCF OP - you’re very lucky to have her as an employee and on your team. Thanks Kimmy for turning a stressful situation into a seamless transaction. Management at this location is also very helpful. I highly recommend shopping here but definitely ask for Kimmy.
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September 2023 by Claudia Wooley
I needed a bookcase. The store that I saw it in, it was only online. This store had the exact bookcase, and the cost of it was 100 more. They did a price match and I bought it. They didn't have it in stock, so I needed to come back and pick it up. It would have been better if they had it in stock.
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September 2023 by Jas Carter
Value City Orland Park and their delivery team were absolutely amazing. I worked with Tim and Nazha in store and Israel for delivery. They all have such great patience and we're a pleasure to work with! I will be refurnishing my whole home with them at their location! Thank you Value City Furniture & Team!
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August 2023 by Radwan Dayib
Bishop & Beata were wonderful! This was our first large furniture purchase as newlyweds and they were both incredibly helpful in getting us all the information we needed to make an informed decision. VCF has a great selection of furniture and these two made the process that much better. Looking forward to using our new sofa soon!
