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February 2024 by Lala H.
When I use to live up north I always took my vehicle there oil changed, the service was always great just wish had this kind of service here in the south... Never had issues with Scott USave... You guys had my 79 cutless supreme in top notch
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December 2023 by Amy D.
New tires and alignment, tires ride smoothly and handled well on the wet pavement. My old tires were slipping on dry pavement and tread on the old ones was worn down on the edges really bad. These were installed in early December just in time for snow. They also gave me a nice little wheel lock bag for my old rims from Discount Tire, and a nice pen. Shop has nice clean waiting area and WIFI. They had free coffee but I brought my own beverage for the wait. Great rebate made tires a great deal for the money and will last for years of trouble free driving.
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November 2023 by M W.
I made an appointment for an oil change. I was advised to have a transmission flush and replace the cabin filter, said yes. That took 5 hours. I was also shown a picture of a tiny oil leak and was told it needed a valve cover gasket and based on 70,000 mileage I should get a tune up. I was quoted $1008 plus tax and it is an all-day long repair. I took it to Ford for the tiny oil leak because it was covered under my extended warranty. Scott's misdisgnosed my vehicle and would have done the WRONG repair. My vehicle needed an oil pressure switch, not a valve cover gasket. It is also not due for a tune-up until 100,000 miles. I walked out of Ford 2 hours later and only had to pay a $100 deductible. If you go to Scott's, get a second opinion.
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November 2023 by Wayne S.
I had a flat tire and went to Scott's U Save and they were very busy. Dave helped really helped me out. Great service thank you Dave.
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July 2023 by Roy W.
Great price for good tires, fast, good communication.. I had opening appointment and was first there, 3 other cars followed and 4 th guy stands at door at 7:58 and they let him in and serve him first. I think they should have asked for who was first.. thank God, they had 4 morning mechanics with open bays or I would have had to wait 45-60 minutes from opening..
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April 2023 by Kendra T.
Paid 1100 and 1300 and still needed to get my car fixed again. The first time went in for brake inspection knowing something was wrong but non specific seeing as I'm not a mechanic. After fixing the various problems the fluid was still leaking and they ended up fixing it for free because it was most likely a faulty gasket that they put on which happens. That's just how some things end up. But when I went to get my leaking power steering fixed they replaced the hoses for 1300 but couldn't replace a rusty clamp on the hoses. I ended up having to pay another mechanic to inspect and replace it on top of what I already paid Scott's.
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January 2023 by Dave C.
Brad, I take issue with your response dtd 1/4/23. I agree about the difficulty in estimating costs of repairs by phone for undiagnosed mechanical/operating repairs. What I had asked for was the cost of specific service, i.e flushing a radiator, etc. With the info given I ok'd the work and if anything else was found - such as heater core needing replacement, I would be called, and a decision then made. The work proceeded. I was called because prior to starting I mentioned that the vehicle was 20+ YO and only driven abt 2K p/yr. Just do most economical way. I was asked if I wanted a new thermostat. At $28 I gave the OK. No need for heat core replacement - a big relief, until I saw the cost of work done. Double the estimates and without any complications mentioned to me. Your msg to me suggested I talk to "Jack" of your shop. I called on 1/5. He was headed to a meeting and would call later or the next day. I have yet to hear from him...just as well as I know nothing would come of it.
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November 2022 by James M.
I got front end alignment and had to return two more time because my steering wheel was not centered correctly. And I only received an I'm sorry both times. I assume the mechanics are changing. Poor work. I would not recommend them. Front desk is the same personnel but work is unsatisfactory when my cost with parts is over 1300 dollars having to return twice afterwards.
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June 2022 by Doug A.
For tires, ok. For anything else, not. This was 3 strikes in about a month. 2003 Toyota Corolla Quoted over $1300 for emissions repair, Crete Auto fixed it for $104. Asked for two new front tires and I was told the new tires were rotated to the rear, not what I asked for, the rear tires were fine. They replaced the good tires so I then had to buy 2 more tires, thanks a lot. 2003 Lesabre I was told I had 3 bad rims. I just needed the tires reseated, they are now fine along with the rims. I called them to report my dissatisfaction and Tom was pleasant to speak with. You will get my business for new tires but I will wait as long as needed to go to Crete Auto for any repairs. Watch out for extreme quotes from here.
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May 2022 by Adam T.
Tire sprung a leak on a Saturday at noon. Headed straight there but called to let them know. Receptionist had to ask first then told me they closed at 2 and would try to fit me in but made no promises. I've had good service from here before and was shocked at this reply. This was a just small emergency but I would think they could guarantee they would repair it. I went to another place and they had me in and out in under 30 mins. If Scott's had fixed my tire I'd be on here praising them. This is a case of a local business getting too big. I won't be back.
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May 2022 by Kristin N.
I've been here for a number of reasons - a nail in the tire (3 times in like 3 weeks - call me unlucky)! I've had tires put on, brakes and pads done and oil changes. On more than one occasion they went above and beyond and stood by their word and took extra special care of my car. Can't recommend them enough. Thank you!
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May 2022 by Steve J.
Thank you Scott's U-Save for the follow up text message , as always we received excellent , honest, & impeccable customer service . We will continue to have Scott's be our go to place for our auto needs . KUDOS to the staff
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March 2022 by Melissa C.
I've been coming for many years, love the prices, the work and always satisfied. I highly recommend Scott's U Save!
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January 2022 by Maya T.
I feel ripped off, i went in because my car was overheating, they quoted me i was desperate and needed my car to get around people warned me about them but nobody could get me in. imma be honest i don't know a lot about cars but everyone I told was shocked and saying that doesn't sound right. fast forward they told me that the car was overheating because of something else. repairs for that are way more than the car is worth and i don't have 3,4k anyway. so I'm out of 1300 bucks and the car isn't working. i broke down crying when i got off the phone with the guy, he literally told me "this is bad" he was kind and whatnot but if they knew it was something else why didn't they tell me, they did a half a** job and i have to pay for it. point of this review is, don't come here they are out for your money. my mom even went here and they quoted her a s*** ton of stuff she took it to the honda dealership and they said it was b******** When it comes to cars, go to a place you trust, that is fair and isn't going to capitalize off your situation. I still don't know if they did anything the car is in the same condition it was in when i got it, and I'm out off 1300 bucks. 700 for the labor and 500 for the parts. go else where
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September 2021 by Brian H.
Had all 4 tires replaced. They didn't take the time to do some simple quality control. None of the tires were set to the proper tire pressure and one of the sensors needed resetting. This could have all been taken care of prior to returning the car.