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January 2024 by Nancy Garcia
All of the doctors, specialists, nurses and technicians have been very caring and professional. If I need to contact them by phone, I can always count on a prompt response to my issue. Highly recommend.
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Every Dr. I every had there has been nice, intelligent, and new what they where doing. They talk to and take there time to make sure you understand everything.
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January 2024 by Mark Sblendorio
Consumer of healthcare beware!The University of Chicago - Orland Park was listed as in-network. I took my family in for simple wellness exams. After insurance paid, I was billed $712.00 for me $712.00 wife and$785.00 daughter. For lab fees and above and beyond what insurance covers. No one tells you this up front. You just start getting bills for what you thought was covered from an in-network facility
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November 2023 by Dimepiece3x
Great service !
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November 2023 by Jamie ZS
Convenient, easy parking, quick and painless phlebotomy
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October 2023 by brenda costanzo
I went to this U of C pain clinic to have the nerve in my knee cauterized . The Nursing care was the worst ! I asked the physician to stop the procedure but she didn’t listen . As she continued she kept saying that it would be over soon ! I was awake during this procedure. It felt like hot pokers were being inserted in my knee ! The fiery pain extended from my ankle up to my groin . The nurses only concern was to get me back to my room , and for me to get dressed so I could leave ! I asked them for some pain medication and was told that they didn’t have any on the floor ! My daughter was there and told them to get me a wheelchair so she could get me to my car . Never again ! Don’t let the immaculately cleaned floors and cleanliness fool you ! I don’t want to play the race card but wonder if I would have been treated differently if I were another race . Ask friends , relatives or take your chances , you’ll never be the same ! I was a Nurse for over 32 years and would have been unemployed if I had done this to anyone ! No humanity , humility they just don’t care !
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October 2023 by Samuel Gamboa
I made an appointment for my daughter, the appointment was canceled with no notification with a phone call or mychart. The PSR lied to later find out the provider left. We waited a long time for this appointment. Next available was an additional 4 month wait.
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September 2023 by ang basa
Rheumatology department. They moved from joliet to ORLAND two doctors had left. I made an appointment in April to see Dr. Ahmed. My appointment was not scheduled till mid September. a week before my appointment I was rescheduled to January 29. I had called several times to speak with an office manager with no return call. My last appointment was January 10 2023, it will be over a year since I’ve seen a rheumatologist. To me this is not a good practice. I have been with this practice since 2018. I just don’t know what else to say.
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August 2023 by S K
Firstly, the Cardioloy Department physicians and their personal nurses are excellent, world class.The Hospital facilities and operating equipment that the Cardiology the Physicians use is world class. The rooms on the Coronary Floor are excellent and well equipped.The nurses in the pre op patient prep area are excellent, as is the equipment in that area. However the MA's that administer the drips in pre op had issues trying to stick the drips into my arm on all my procedures.The nurses that assist the Physicians in the cardiac operating area are excellent as well as the nurses in in the post op area.The issues that occurred in my several stays in the Hospital occurred on the Cardiac care floor after my procedures.Most of the nurses were good. However, after fasting the night before each of my procedures that were performed in the morning I got to my room by noon.In each case the lunch that was ordered by the nurse never arrived despite a number of calls by the rooms nurse. I was famished and week by the time dinner came, That was 24 hours without food.The Hospital needs to work on the training personnel that administer the pre op sticks. And most importantly the hospital needs to insure that patients fasting overnight receive a meal immediately after they get to their room.
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June 2023 by jeff steeve
I made an appointment a month or so back. I showed up at 7:30am to my appointment at 7:45am only to be told that my appointment was cancelled without my knowledge. The receptionist said there was a not that I had a referral outside of network. I was not even asked if I wanted to reschedule. When I called back later to see what happened I was told that I canceled my appointment. I’m not sure why I would take a half day from work, get a 5 year old up at 6am, and drive to an appointment I cancelled. I’ll just find a more competent provider to fix my painful issue instead of making another appointment 3 months out!
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May 2023 by Lisa Jones
I have been having a hard time getting copy of my test results..they never sent it over to the Dr. That sent me there, it has been since April and still No report and all I get is the answer Machine.
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March 2023 by Emily
Ive had multiple bad experiences here with schedulers, office staff, doctors, and billing. This place is an absolute nightmare, steer clear
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October 2022 by Laura Burt
I give this facility zero stars but that is not an option. This facility and the doctors are so exorbitantly over priced and order tests that are not necessary. These tests like CT scans cost almost $6000. I did not need these tests and it was a waste of my time. Do not use this facility. You will be bankrupt like me.
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April 2022 by Claire Princell
Darlene is the only helpful member of the health care team, whenever I attempt to refill my MONTHLY prescription with anyone else they somehow send it to my pharmacy incorrectly. I should not have to make 3+ phone calls much less more than one for such a simple task, I've been trying to refill the same prescription for a week now.
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February 2022 by A A
Just wanted to say thank you Mary in the imaging department who I had an ultrasound appointment with. It was a very emotional day for me and she was there to hear me out let me vent and was just listening to me and felt like she understood me. I can’t thank her enough for being such an amazing soul. THANK YOU MARY you really touch peoples lives & that appointment meant to much to me.-Ari A