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December 2023 by Jayme L.
I`ve worked on and off as a mechanic my whole life. Always a problem solver, good with "Intangibles" they say. Couple years back my son was moving to Texas. His A/C was out so decided to fix it. Bought a compressor, condenser, dryer, put it all together (as I have 100 times before). His departure date was closing fast and I just couldn`t get it to work. Out of desperation I took it to a couple BIG NAME shops (who shall remain nameless) G.Y. ,F.S., They shared in my confusion, gladly took my money, but offered NO solutions. Enter Tuffy of Orland, James and his crew dug in and solved the problem that NOONE ELSE COULD!!!! (with a little help from his father). This was my first trip to Tuffys, and not my last. They never cease to amaze me. Consummate Professionals! Thanks Again Guys. Joe Longhini.
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November 2023 by M Zilligen
I always feel they do honest work. I don't know anything about cars, but I do know an upsell and they have never done that. Definitely recommend.
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September 2023 by whos ncharge
I was referred specifically to the Tuffy Tire located in Orland Park by a very good friend. I was told "you won't be disappointed". I traveled 11.9 miles and I was not disappointed. The one thing that separates a business from its competitors is the customer service provided. The Orland park team got right. Friendly, professional, and attentative. Not to mention the workmanship is top notch! I am a satisfied customer and I will recommend Tuffy Tire for sure.
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August 2023 by William Galati
Excellent. Very responsive and have always been able to fix my car for a fair price. They are very honest and fair in their pricing.Services: Tires
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August 2023 by Alice McCants
The service expedient and done professionally. You will get information on what work needs to be done to your car going forward.Service: Air & cabin filter replacement
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July 2023 by Emily D.
Great customer service! Super busy so try to get a appointment before going! Will be back
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July 2023 by Bobbie Prokop
Terrific service. Front desk person was professional, courteous and helpful. I am a woman alone that needed to take a long trip. They checked my tires, fluids and made me safe for my trip. Will definitely be a returning customer!
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July 2023 by Bobbie P.
I am a women alone and needed to have my tires, fluids and oil change. They were wonderful, professional and made me feel safe for my tip. I will be a returning customer and highly recommend Tuffy in Orland park.
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July 2023 by Wayne Deceault
Fast service fair pricing A friend recommended them to me and some of my family members Everyone has been satisfied and would go back again
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June 2023 by Tom & Chris Ryan
James is very accommodating to our needs. Always greets you by your first name. Never pushes other repairsServices: Auto exhaust system repair
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June 2023 by Dylan Farley
I went to Tuffys for an oil change and brake check. The gentleman working the counter was super polite and helpful. He showed me that my rear brakes needed to be replaced and my front brakes still had life in then. Instead of trying to sell me on all new brakes he was upfront and honest. I have been to many auto repair shops but this one exceededs them all. I will be returning again. 5/5 starsService: Brakes
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June 2023 by Scott Stuchly
Ok so I'm a mechanic have been for many years now, and if you know a mechanic we are a picky, judgemental group of folks who usually wouldn't let you within 10 feet of our cars, that being said I trust these guys with not only my truck, but my classic car my mustang ( the mistress) if I trust them you can too, James is awesome he gets that I'm "that customer" who expects it to be right, well done gents keep doing your thing and I'll keep coming back!!!!!Services: Air & cabin filter replacement
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June 2023 by Dee Perez
Sam, Joe and Jim are the best , they really take care of you like family, we been going there for some time and we really recommend them.....Moe Dee Perez
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February 2023 by Nereida de la Torre
So annoyed!This was my second experience here. My first experience was great, the gentlemen were nice and answered all of my questions. All the gentlemen were smiling and being polite. I thought they had fair prices so I was happy. Well, that didn't last too long. With the service I had received they did an alignment (so they said). Well, my truck seemed off, veering left and I have to tilt the steering wheel slightly in order to drive straight. So, I took it back to Tuffy for them to check it. From when I called, the guy on the phone had a bad attitude about me saying something was off on my vehicle. He said to bring it in, so I did. I arrived and again the guy at the counter had an attitude. I explained the issue I was having and he rudely asked for my keys. I sat there for about 30min, then a guy comes back with my truck and hands the keys to the guy at the desk. Guy at the desk says "You're all set" he tells me that it's the tire bands, but that their alignment was "spot on". I asked "what does that mean?" After he rolled his eyes at me, he "explained" in a condescending tone "it's the tire bands, the tires have bands, if you want the issue to go away, you have to replace the 2 front tires. There is a slight shift in the steering wheel, but it's minimal. Our alignment is spot on". I did not appreciate his tone, so I said "ok, thanks" and walked out. NO! Their alignment is NOT spot on because my truck failed an alignment test! I will not be going back here, ever! I would rather pay again somewhere else, then go back to a place that mistreated me AND apparently doesn't like to check their work.
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February 2023 by David S
Sam is the best! Super helpful, honest, thorough evaluation. Got my VW GLI heat fixed after almost 2 years when Volkswagen itself couldn't fix it. He also fixed my check engine light which had been on 2 years and my oil pressure light . I had already been to multiple mechanics to fix all of these issues. A real God send!