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September 2023 by Kelsey Bradshaw
Their system was down when I first walked in. I was coming in to get an update on my BC. All the staff was super helpful and great to work with. I walked in thinking the experience would be a pain but it might have been my best experience at a planned parenthood (mind you none have been bad). Thank you for your help.
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August 2023 by S Adams
This was a very very scary experience for me! I was so nervous to go in and be judged and belittled just off looks. The front desk clerk was kind and from the ultrasound tech to the nurse then to the doctor, they were absolutely amazing. They were open to my feelings and questions despite it being the end of the day. The doctor just has a very welcoming demeanor! Glad I chose this clinic. I never plan on going back because I’m done having children but I’m glad to know that this place is here.
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June 2023 by Brenda
It was a okay experience but also not the best not very welcoming kinda judge you and talk about you behind ur back the lady’s at the desk seem kinda annoyed and irritated with you told me to use sanitizer and gave me a face mask like we’re suppose to still be using those still??, I came in about 15mins early for my appointment but anyway end up being there for about a hour , for a removal implant bc initially it’s 3yrs til you have to take it out but I got it taken out the 4th year, the lady at the desk says it’s good for 5yrs the experts just never have updated or changed it, I kinda doubt it you can’t always trust what someone says or tells you based of little info or proof bc for so long it’s always been 3yrs til when you need to change it , you should just trust and believe what ur body is telling you, It was given side effects since the beginning which is normal but the longer I keep it in those side effects will stay but I could tell it was fading why wait another year she said if I were you I would just keep it for the next year but it’s my body!! Stop telling me what I should do, probably just wanted me to leave and not have to deal with me just by saying ur good for another year
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May 2023 by Gnome Stress
If you are using insurance come earlier than the 15 minutes they request to give time for pre approval. Other than that my experience here was very positive! The doctor talked me through every step of the way with kindness and compassion. The staff were busy but professional and honest about my options. I'm so grateful we have this service available to us.
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April 2023 by Shaunna Luna
Everyone giving this place five stars is seriously …..! You can all use your imagination on what I actually want to say! It’s most likely only the employees keeping the three stars in place!Made an apt just to be called same day telling me they can’t respect the apt.Called back to be put to on hold for 20 min trying to connect with someone.Opted the call back option got a voice mail back with no information actually helpful.Called back did the call back option since I don’t want to test if it’ll be ANOTHER 20 min.Then I get a call back and make sure I’m available to answer to no one on the other end…….ohh ya and no one called me right after since they obviously didn’t get a voicemail and obviously didn’t talk to me. ??♀️I seen another review saying this isn’t how planned parenthood represents itself and their so right. They should be ashamed of themselves. People come here for help and you embarrass the name at this location.Don’t like people? Quit!
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April 2023 by Baby Hope
Front desk lady’s are so rude and belittle you. Coming here you should feel comfortable and not judged but that wasn’t my experience. Never again will I come here do not recommend this location at all.
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March 2023 by Melissa “Mel” Tarrant
Went to this location awhile ago for an IUD insertion. I have a blood disorder called Factor V Leiden where I cannot use any type of hormonal treatments at risk of getting blood clots, therefore, the copper IUD is the only BC option available to me. I went in and they originally refused me the copper IUD because they “don’t do insertion” for a bleeding disorder and the doctor handed me a bunch of pamphlets of hormonal BC options and told me to get dressed again and pick one of those, which would have killed me. Finally, she called someone else and had me get undressed again and realized her mistake and allowed me to get the copper IUD. Staff said this would be covered by my insurance- awesome. Well I found out this wasn’t true after receiving a $900 bill. This location is uninformed and money hungry and brings shame to what planned parenthood stands for. Gross. Don’t go here.
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December 2022 by New
They take forever to do preauthorziation and have prescribed me the wrong form of my medication twice.
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December 2022 by Jayce Mazur
Always super kind lovely employees
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December 2022 by Jenny T
Very helpful and answered all my questions.
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December 2022 by Taylor Vanderlaan
booked my appt to get my nexplanon replaced. drove the 30 mins there to my appointment. at check in i was asked when i got it inserted, and i said 2018. i was basically laughed at and told its still good and that i could go home. i nervously explained i was told that i needed it replaced after 3 years, it had been 4.5 and that i recently became active again but now experience weird symptoms 24/7. they told me i’m fine and to take ibuprofen and that “it just happens with nexplanon.” and i was waived away. then i got a call the next day asking to reschedule because i “missed my appointment” when i was literally told to go home. who in their right mind can sit behind a computer and not let a patient consult a physician about genuine concerns because it’s “normal” in their head? it’s absolutely not “normal” for MY BODY.
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December 2022 by Melissa Nunez
I don’t know why this place has so many bad reviews, went today and was provided many resources for my health issues and a prescription for a medication that no other obgyn has even told me about! Staff were very friendly. Yes the wait was 30 minutes but that is to be expected almost everywhere you go. Overall I recommend, good place for people who have Medicaid, as it can be difficult to find places that accept it.
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December 2022 by Noora K
I can’t understand why I am calling and calling to make an appointment to remove an iud?? Why are you calling me from an unknown number ? That only rings once and will not allow me to pick up the call?? Is this Logic. I do not recommend this location.
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December 2021 by Tammy McFarland
I can’t believe how uncaring these people are at this location! No consideration no empathy, no customer service !!! To many other places to go and receive better care no need to ever return.
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December 2021 by Maxy Johnson
Super nice and kind! Quick and easy. Thank you!
