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December 2023 by michelle gardner
Love these ladies. Latonia store manager orland
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November 2023 by Sherry Nielo
Loved the customer service. Such a sweet lady and did a great job on piercing my grand daughter's ears...
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August 2023 by Roshana Brown
Tina is awesome! Very friendly and gives great education on ear piercing! She made my son and I feel very comfortable.
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August 2023 by Ava Pattenaude
They were very nice and they have great deals there! Would definitely go back
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April 2023 by Lolita W.
I was in the mall to do a return on 3/31/23, and I should have stayed focused on the task.....but as I passed the Banter Kiosk. A pair of earrings caught my eye, while looking at the earrings the associate said today we are having a bogo. I ended up purchasing 2 pair of earrings but I later returned a pair on 4/3/23....do y'all know that today is 5/1/23, and I still do not have my $65 that I used my debit card for. These raggedy individuals told me it takes 30 BUSINESS DAYS‼‼ to get a refund back to my card....NEVA again, I've purchased from them previously but never returned anything....lesson learned for me and this is a HORRIBLE BUSINESS practice....it took less than 30 seconds for the money to clear my card and for it to take this long to get my money back and they have their merchandise is just not ok! But they can count their days!
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April 2023 by Malia Scott
Latonia Harris and her associates are very awesome and very perfect saleswoman.
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April 2023 by Richard
Latonia was very helpful and detailed.
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April 2023 by Olajide Olaseni
LaTonia Harris was awesome, nice, patient and very professional. The pain was also very minimal and the piercing was accurate as she made sure she got the exact point of piercing we wanted. I highly recommend them!
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August 2022 by Carolyn W.
I give 3 stars because the employees at the store always try to resolve what appears to be a impossible task. My daughter purchased a chain (bracelet) for my grandson & paid for the insurance in case of a accident. The chain broke and a complete adventure began. The long & short of it - they will not replace or repair the chain (bracelet) only give a in-store credit which require an additional 50 dollars to be paid to get a product comparable to the one she purchased. Nice right? What was the purpose of the insurance? Why is it they cannot replace the item like the agreement state? Very unhappy with what was suppose to be a pleasant experience
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September 2021 by Angela Orr
Truly amazing place. Great ladies and great knowledge. Took time to make sure customers were happy with their service etc
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August 2021 by Lejla Kappmeyer
Got my daughters ears pierced and young ladies were nice and did a great job.
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August 2021 by Stacey Davis
The process was find, the young lady who assisted me was very nice and knowledgeable.
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May 2021 by Steven Ohren
The representative has been there for a while. She remembered my wife and stepson who she has serviced in the past. Extremely sociable. STRONGLY RECOMMENDED!
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April 2021 by Nise Boo4
My experience at the Orland Illinois was great!! My sales associate Jonvil was excellent!! She was very knowledgeable and helpful!! I will be back.
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March 2021 by Anise Salter
I love this jewelry store!! I've been shopping here for years!! My visit today was great!! The sales associate Jonvil Dixon at the Orland Square mall was so nice&& helpful!!
