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October 2024 by Lachell Wardell
Tina the manager is so sweet. She’s professional and has excellent emotional intelligence. Tina made my day just because of her exceptional customer service skills!
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October 2024 by Jasmine Wyatt
I’ve had 2 of my children’s ears pierced here; Very friendly staff & you can always find what you’re looking for. There’s something for the whole family!
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September 2024 by Vashtie Jones
V Very good
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July 2024 by Lawrence Reed
The young lady had exceptional customer service...My fiancee is so happy with the purchase we made
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July 2024 by Monika Thomas
They were very professional and very helpful with everything.
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June 2024 by AK FE
Toure was very helpful and he assisted me with my purchase. Latonia was helpful as well since it was his first day training m. Both weee very attentive and met all of my needs.
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December 2023 by michelle gardner
Love these ladies. Latonia store manager orland
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November 2023 by Sherry Nielo
Loved the customer service. Such a sweet lady and did a great job on piercing my grand daughter's ears...
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August 2023 by Roshana Brown
Tina is awesome! Very friendly and gives great education on ear piercing! She made my son and I feel very comfortable.
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August 2023 by Ava Pattenaude
They were very nice and they have great deals there! Would definitely go back
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April 2023 by Lolita W.
I was in the mall to do a return on 3/31/23, and I should have stayed focused on the task.....but as I passed the Banter Kiosk. A pair of earrings caught my eye, while looking at the earrings the associate said today we are having a bogo. I ended up purchasing 2 pair of earrings but I later returned a pair on 4/3/23....do y'all know that today is 5/1/23, and I still do not have my $65 that I used my debit card for. These raggedy individuals told me it takes 30 BUSINESS DAYS‼‼ to get a refund back to my card....NEVA again, I've purchased from them previously but never returned anything....lesson learned for me and this is a HORRIBLE BUSINESS practice....it took less than 30 seconds for the money to clear my card and for it to take this long to get my money back and they have their merchandise is just not ok! But they can count their days!
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April 2023 by Malia Scott
Latonia Harris and her associates are very awesome and very perfect saleswoman.
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April 2023 by Richard
Latonia was very helpful and detailed.
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April 2023 by Olajide Olaseni
LaTonia Harris was awesome, nice, patient and very professional. The pain was also very minimal and the piercing was accurate as she made sure she got the exact point of piercing we wanted. I highly recommend them!
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August 2022 by Carolyn W.
I give 3 stars because the employees at the store always try to resolve what appears to be a impossible task. My daughter purchased a chain (bracelet) for my grandson & paid for the insurance in case of a accident. The chain broke and a complete adventure began. The long & short of it - they will not replace or repair the chain (bracelet) only give a in-store credit which require an additional 50 dollars to be paid to get a product comparable to the one she purchased. Nice right? What was the purpose of the insurance? Why is it they cannot replace the item like the agreement state? Very unhappy with what was suppose to be a pleasant experience
