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August 2024 by Thomas Kane
The best ever
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May 2024 by Sean Flynn
I was shopping around and finally found them. I am extremely happy with the service and the products. I have used them for many vehicles, for bonds, and also rental insurance. They always go above and beyond. I would definitely recommend them. ?
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April 2024 by Ashur Khan
Mike and his staff are amazing. I usually hesitate to work with agents, but I'm sure glad I worked with these guys. I haven't had the type of customer service they've provided in a long time. Mike's response time is unmatched. Thank you, and I'll be referring people to you all as long as you keep doing great work!
Ashur Khan
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March 2024 by David M
They send a very convincing letter in the mail that makes you believe that you can save on your insurance.
The numbers look accurate, but when you call it's all a big SNOW JOB.
No integrity at all...
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September 2023 by Lashonya Taylor
Doing business with this company has been very great, customer service and staff are professional very helpful in what they do thank you
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April 2023 by Elana Tyson
This agency rectified a super confusing situation which could have been potentially devastating to me in the event of an unforseen situation involving insurance. It went even further in saving me a great deal of money, as I was unknowingly overpaying for coverage. I am both grateful and relieved!
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April 2023 by Jason Youngberg
Fundamentally dishonest. I told Allstate in 2017 to NEVER contact me again and was told I wouldn't be. Mikey here doesn't seem to understand the meaning of the concept because not only am I being harassed via USPS by his minion, Sandra Simon, who's not even in the same city. Every time I get one of these harassing letters from an Allstate agent, it just confirms how I was right to never do business with them again.
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March 2023 by Sid Panjwani
Their quote was 50% higher than other home insurance companies
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January 2023 by Lanetta B.
ATTN Michael Hallberg, Orland Park, IL It is in your best interest to know that your staff did not properly address a newly established client's concern very well. On 1/25/23 at approximately 11:07am, I was placed on a three way conference call with an agent from Customer Service (Lisa) onto a call with Christina from your office. Lisa explained my concerns regarding what is required to exclude a young driver from an existing policy and said that this process can be done at a local agent's office. After Lisa exited the call, Christina provide the most unhelpful service I've ever experienced with an insurance firm. She insisted on talking over me, was dismissive and openly expressed her frustration about how the previous agent Lisa for not following your company's policy.I later asked for corporate phone number and her name in case it is needed. She refused to provide me her full name and abruptly disconnected the call. I called back to get another person (woman) who refuse to transfer me back to Christina or escalate my issue to a manager. The woman simply asked, "So what's the deal?!?". This behavior was completely unnecessary. Their customer service skills are detrimental and deplorable for your clientele and business. For the record, I will continue to contact your corporate office Investor Relations team and will be adding a Yelp and Google review to the forum so others will know how Orland Park residences should be aware of how you do business.
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November 2022 by Pete T.
Michael Hallberg is the reason I continue to be a client. He is a professional and cares about the client. The team always answers the phone and has always responded to my needs.
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October 2022 by Wilma Weist
(Translated by Google) It is a very good insurance. I had a problem with the roof due to the strong wind. They immediately put a whole new roof on me and the gutters. I recommend this insurance. It is super good.(Original)Es una Aseguranza muy buena yo tuve Un problema en el techo por el aire fuerte inmediatamente me pusieron todo el techo nuevo y las Canalejas le recomiendo esta Aseguranza es Super buena
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June 2021 by Vibe check
I am happy with my experience at your agency so far. I have no problems. I hope my experience here continued to be pleasant.
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December 2020 by Dan Reamer
Mike is fantastic to work with; he helped me resolve an ongoing issue with marketing from Allstate and he was very professional! It says a lot that he’s willing to help people that aren’t customers. He responds to emails quickly and goes above and beyond. I highly recommend this agency!
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May 2020 by Asad Kausar
Fantastic service and professional outfit!The first time I called this Allstate office, Mike picked up the phone and walked me through all the options. I was sold and since then have not looked back. Mike takes the time to explain things whereas most other insurance agents don't give you the time of day.I highly recommend Mike Hallberg's Allstate insurance agency in Orland Park for auto and homeowners insurance.
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January 2020 by Michael Sternal
Very professional. Covered all my needs for my home and autos. Very knowledgeable and courteous to their customers. I received the better coverage at lower rates then one of their competitors. Very satisfied and would highly recommend Michael Hallberg at Allstate.