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November 2023 by JOHN RUDNIK
I stood up in a wedding in California, and was fitted for suit rental here. The suit got lost by mens wearhouse, and never even told me. The groom had to spend his last day before travelling on the phone sorting out MW's mess. Instead of spending my leisure time in California doing what I had planned, I spent it chasing down and getting fitted into a suit that they overnighted to LA just in time for the wedding. Wedding was ok, but MW all but wrecked my trip. There was one other suit lost as well. MW barely gets a passing grade here. The pittance that was offered to my friend as recompense was borderline insulting for the hassle caused.
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November 2023 by msmidwestern
Luis was extremely helpful and patient in helping my husband, who is disabled, find the right suit that fits. I highly recommend this Men’s Warehouse and working with Luis. All of the staff was polite and welcoming.
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November 2023 by Jon Ennesser
I was hit with a $20 late fee for returning my rental on the monday following the saturday wedding. This sort of petty nicklel and diming disgusts me. Im never doing buisness with mens warehouse again.
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October 2023 by Mr. Cee
They have a great selection and I was eager to buy a nice shirt & tie that I seen, but the three employees there ( a guy from California, a slightly overweight woman, and a very short hairy faced man) refused to even acknowledge my presence; it was odd since every other person that stepped into the store was tended to immediately by those same three employees. I came here before and got that same vibe, but that time it was a young lady there that helped me out tremendously & did a great job.
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October 2023 by Sunset Sunrise
The service was okay a bit slow but the part that got me is the price. I paid 250$ for a suit to rent for a day but later on I went with my dad to K&B apparel down the street from here and we pieced together a brand new suit for about 280$ that he took home for months to come. Shoes,tie,shirts,suit jacket, dress pants the whole 9 yards.
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September 2023 by James Kelly
Always Fast servants nice suits here excellent Taylor services provided. I needed a suit for a funeral on a Saturday and they were able to have it ready for me with a couple of days notice. This is my second time buying a suit here also purchased one for a wedding. Like every thing about this place but it's a little pricey but I am always happy with the suit.
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September 2023 by Anthony Pfeiffer
Very unorganized floor staff. A customer with $400 worth of product should not have to wait at the cash rep desk for 15 minutes until someone shows up to ring me out. I counted 5 people on the floor and not one of them thought to take a minute out of their time to ring me out. I did not make a scene, but I did try to flag people down to ring me out and they would just make eye contact with me and keep walking. This store does not have their priorities in order and I do not see myself coming back to this location.
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August 2023 by Dr Kevin Landers
Customer service at Men’s Wearhouse is amazing. One example: The young men run around and try to find other sizes and styles at your request, even when you’re in the fitting room. Last time I was in, I worked with Romeo, and he was excellent. In addition to superior customer service, I think their clothes fit really nice for my body type. And the prices are very reasonable Highly recommend Orland Park location, since they have more styles in stock in the store
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August 2023 by Tom S
Always my goto when I need something that is nice and fits perfectly! Staff is top notch. Im not a shopper, but never let down at Mens Wearhouse!
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August 2023 by James Robles
Billy was great. He helped find me the suit and shirts for my style and was extremely helpful. He even knew my sizes by just looking at me. Great service
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June 2023 by giovanni enriquez
Horrible service!!!! Literally stepped in at 8:20 pm. They were already closing shop. Literally 40 min early. Stepped in with my daughter and wife, excited to get measured and look around. I asked to be measured, they one of the employees literally refused to measure me and just kept asking if I had a color I wanted. I asked for a second time to be measured and all she said was we are literally going to close soon! Someone please get rid of this woman, I wish I had gotten her name to say BEWARE HORRIBLE CUSTOMER SERVICE. O stars
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June 2023 by Eric White
I needed some cloths in a pinch and Luis really came through for me. Great service. Highly recommend Mens Warehouse in Orland. Ask for Luis.
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June 2023 by Steve W.
They didn't have tuxedos in my size. Kind of a can't do mentality. I don't think the employees are trained well nor are they invested in helping customers. They do not allow customers to use their bathrooms.
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May 2023 by Leo L.
Great Service. Great employees. Measurements were spot on. Needed a suit for a travel wedding which they were more then capable of accommodating me. Experience was wonderful
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April 2023 by waffles winston
White guy employee with poofy hair checked himself out in the mirror for five minutes before helping anyone, service was terrible and everything is overpriced. They won’t even talk to you if you aren’t planning on dropping some serious cash. Absolute cucklords over there