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December 2023 by Sell C.
While i was able to place the first pick up order with $15 off, the troubles were more than the saving! They run out of one item and did not get me any replacement. Then the $15 off also got void by itself. When i placed the order the total after discount is $39. Upon puck up, i got not full fulfilled order with $50 charge on the credit card. I Called but meijer customer service is not helpful they just told me to bring everything back for a refund. What a waste of time!
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October 2023 by LaShawn S.
While self-checking out in the 20 items or less, I asked for assistance with a thing that didn't have the entire clearance tag. She scanned the item, and it showed the marked-down price. As I continued to scan my items, she stepped over and voluntarily scanned my water and bubbly. While I appreciate the assistance, I didn't ask for it. It's a way to approach someone when handling a transition. Instead of asking if I would like her to scan my items, she said, "Let me scan these for you." I was thrown off by her randomly volunteering; it was apparent that she was paying very close to my transaction. Not that I have a problem with being monitored or policed in stores, but I am a BLACK WOMAN, and this is a very exhausting narrative. What was more concerning is that another customer started checking out, and she had over 75 plus items in her buggy. Not once did I see her step to her cart with a scanner to assist her voluntarily. She stepped far away as she checked out. This customer had plenty of items that she could have scanned, just like she did so without my approval. I asked for assistance with my mperks of course she couldn't assist me. I was told to go to customer service. What became more frustrating was when I realized she was behind me in the line waiting for customer service and left her area while the other customers were checking out. Based on the conversation with the person waiting for her, she left her position before her break to purchase three scratch-offs while still on the clock. Normally I shop at the Flossmoor location but I decided to shop here because I was close to home. However, after this experience, I will make a personal note to stick with my preferred location. I want her to mind the business that pays her not mind my business. Assist when inquired of and know how to handle the transactions in your area. Make it make sense. Stop policing me.
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September 2023 by Lisa M.
We go every Saturday and use the self check out. There's always plenty of employees watching and helping everyone. On my way out of the store, while my son was having a tantrum, an employee asked to see my receipt for a frozen pizza. It was humiliating because he wasn't asking others for receipts and literally only asked to see mine and for a frozen pizza. He saw I paid for it- and I said DUH! If you're going to ask to see receipts, then ask everyone- I'm a single mom buying groceries, I come every week, you guys watch me scan every item at set check out. Are your workers sexist, racist, or hate young people or all of the above?? Seriously what is that guys problem? Someone needs to talk to that guy and stop him from treating customers like criminals. I told him I'm never coming back for embarrassing me when I already felt embarrassed that my kid was throwing a fit. You singled me out and embarrassed me and my son for a frozen pizza that was mine. I called the store to complain, left my info and they said I would receive a call back. No one ever called me back. I'm disappointed and never going to another meijer store. Hope the frozen pizza was worth losing a loyal customer. Next time at least follow through and contact the customer. Ridiculous
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August 2023 by Grace K.
Treated very rudely today at the self checkout in the morning. 3 employees watching the self checkout is ridiculous.I'll stick to the Meijers in Homer Glen Much better.
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April 2023 by April H.
Had Meijer Bakery bake a quarter sheet all chocolate birthday cake for me.It was delicious!When we took the plastic casing off we got the wonderful aroma of chocolate.The cake was very moist; and the decorations lovely.
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February 2023 by Warren A.
I will never shop at this store again . I have been very rudely treated by employees including managers on several different occasions. I was personally humiliated in front of my family by a manager and made fun of buy him in front of the other employees while I stood there with my family.
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December 2022 by Justin H.
I'm glad this store is here, although it'd never be a first choice. It's clean enough and the large spaces are open and uncramped. It's considered a hypermarché or superstore I suppose, but it's more of a general merchandise store. There's a variety of sections and types of goods, but it's not the most extensive. There are unique finds in some aisles, while others really lack - so it's not a one-stop shop unless you just arrange your shopping habits to fit what Meijer sells. I avoid fresh items here, as they leave them out for sale as long as possible, with too many perishables no longer suitable for sale or consumption. Meijer also uses an inordinate amount of chemicals and iffy ingredients in its in-house deli/fresh brands, and the ingredients lists can have some unhealthy and questionable additives/preservatives (that don't seem to extend shelf life much anyway). The prices are not competitive, just the highest end of average; some things are way too pricey here and easily findable at better prices at other chains. The mperks program can get shoppers a few good deals (very few) once in a while if you clip the deals when signed into your account and remember to enter your phone number or scan your mperks barcode (again, when signed in). Employee morale is undetermined, as it ranges from super nice and proactively helpful to surly, negative, and sullen. The best part is that the open spaces make shopping feel less hectic, and self checkout is nice (they're good at keeping competent, helpful employees at self checkout). Parking is plentiful. There's free wifi but it hardly works, which makes using the internet-dependent mperks harder to use. So it's a good store to have around and it gets a lot right, but it needs much improvement to become a retailer of choice. It's apparent Meijer doesn't really try, like they're just tired and muddling through the days most of the time.
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November 2022 by Tiffani N.
Thank you Cailin and the decorator for adding some razzle dazzle to my grandma's birthday yesterday. This cake was sooo pretty and tasted really good too. I always have a good experience at Orland meijer
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November 2022 by Alan K.
Large selection. Good Pharamacy Decent prices except deli too high.Friendly cashiers.
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September 2022 by Liz H.
On a recent Thursday, I was doing shopping for a local food pantry. Prior to that Thursday, I had tried to redeem a few online coupons. For whatever reason the register would not recognize them. I contacted customer service and was given a $30.00 coupon to replace the digital coupons I could not redeem. Also, tech services was going to look into the problem. So, I knew I had at least $30.00 in savings to spend. I'm at the self-checkout and my digital coupons are being recognized. A cashier is hovering as I swipe my items. He asks if everything is okay. So my radar turns on but I'm fine since I know I'm not doing anything wrong. Luckily, my other digital coupons are being redeemed. $60.00 of savings on a $100.00+ bill that was for charity! When I finished, the manager came and asked to look at my receipt because "something was wrong with the register." I was cool but I was MAD! I mentioned that I had redeemed digital coupons. Didn't apologize, just reluctantly acknowledged that my coupons were legitimate.The store director emailed me, apologized for the "inconvenience" but the manager acted appropriately since she was notified that something was "wrong". Nothing was Wrong I told the director! No response, no apology!!
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April 2022 by Alex T.
Meijer is always great! Great prices, clean, fresh produce. Let's all stop shopping at Walmart and support quality companies like meijer!
