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December 2023 by nour abdulla
Scott is an amazing representative! He went above and beyond to meet my budget, answer my questions, and help me pick a mattress that I will be happy with. I’m very pleased with my service and I’m so glad I got someone like him to help me!!
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November 2023 by Anita Williams
I am very satisfied with Mattress Firm especially with their sales representative Peter. He has an outstanding knowledge of mattresses that helped us purchase what we need. Peter was patient and did not pressure us to buy. Once we made our purchase and scheduled the delivery date, my husband noticed a mistake with our order. We contacted Peter and he immediately corrected the order and we was able to received the delivery on scheduled. Thank you Mattress Firm for quality product and excellence salesperson.
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November 2023 by Stephanie Luna
One of the best experiences I’ve had while shopping for mattresses. Scott was amazing! He didn’t pressure me into getting something I didn’t need or want, and definitely understood what I was looking for. Very satisfied and can’t recommend enough.
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October 2023 by Tammy Clayton
Michael was extremely knowledgeable, & helpful.. we probably wouldn’t have bought the mattress that we did. If he wouldn’t of been there that day, he was just very honest and wasn’t trying to sell the most expensive mattress in the store, but the one that he thought would work the best for us….& He was just a super nice fella…thank you !
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October 2023 by John Phelps
Peter was terrific! Really worked to find us the perfect mattress with a price range I felt very comfortable with. The store interior was immaculate, and all products were at their best. Great place to shop for a mattress!
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October 2023 by Lisset Esquivel
Overall great experience! Scott was very helpful and was able to get us our dream mattress. I am so excited for great sleep but most importantly for others to achieve the same by getting their dream mattress with Scott @ Mattress firm in Orland park ?
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October 2023 by tracey zackery
Awesome experience with Scott at the Orland Park location. He was very patient with me. I did not feel rush or pessured to make a purchase. He explained everything in detail no surprises even with the financing. I recommend everyone to shop at this location! My matress and protector was very high quality just like the customer service!
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October 2023 by Bobby
Our salesperson name was APRIL she was very friendly and knowledgeable. She answered all of our questions and went above and beyond with offering all the options available. We felt comfortable working with her
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September 2023 by Karen Langner
My salesperson was Peter and he spent a good deal of time with me, giving me options for my budget, and answering all my questions. He didn't try to rush me into a purchase. After looking at a few more stores, I went back the next day and made sure to purchase from Peter (in case he gets a commission)
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August 2023 by Krysten b
Angela is the best! She was very professional, informative, friendly and intuitive. We chose this location largely due to her service and attention to detail. I would recommend anymore to seek out this location and ask for Angela. You can't go wrong with her.
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August 2023 by Gail Walker
I walked into Mattress Firm to brouse, not sure of what I truly wanted. April greeted me immediately. She was very professional, pleasant & knowledgeable. She knew her product well, walked me through options, explained details precisely. I was able to make a decision on which mattress was perfect for me. After purchasing a mattress, I walked out a happy customer, happy that I had a professional, polite, knowledgeable salesperson to help me through the process.
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August 2023 by Michelle Sopko
April was our salesperson and although she was the only one working in the store she made sure she gave us individual attention and was very professional and courteous. She was also very knowledgeable about the products and helped us choose the mattress that will work best for us.
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August 2023 by Joe Stone
April was fantastic in explaining our options. Did a great job of juggling incoming customers and processing our sale. She did not hover over us or rush us. I would highly recommend anyone to shop there
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August 2023 by Yvonne Richards
Just purchased a mattress, adjustable base and other items yesterday (08/03/23). Decided to stop by a Mattress Firm store a week ago at another location. Angela was filling in that day for another employee. I always say “things happen for a reason.” Angela was the perfect salesperson for me. I am very picky and don’t like to be pushed. Angela was very professional, kind, knowledgeable and best of all patient with me. I spend about an hour with her and assured her that I would digest all the information given to me and return at a later date. I never received that pushy know it all attitude from Angela.I returned several days later at Angela’s permanent location with loads of questions. At no time did Angela grow tired of my many concerns. She gave me additional information that helped me make a well informed decision.The store was clean and comfortable. But it was a little hard to get to. It’s located on a busy corner of LaGrange and 159th and the turnin is a little confusing.My delivery date is August 12. I hope I am as well pleased with my purchase as I am with Angela. She is truly a BEDDING EXPERT with a pleasant personality.
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July 2023 by Deborah Warren
I bought from this store three years ago and so glad I went back. The level of service was excellent, the store was very clean, and Scott was very knowledgeable about their products. He was very patient and not pushy, taking the time to understand what worked well for me and made product recommendations until we found the right bed for me. Thank you, Scott!
