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October 2024 by Ariel Heredia
Excellent service!
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October 2024 by Macy Sherwood
This Mattress Firm location’s main goal is to swindle you. I was unknowingly coerced into signing up for a credit card. I was not told that when I was inputting personal information into the system, it was for a credit card. Now, my credit score has been affected and I have to jump through many unnecessary hoops to close my account. DO NOT SHOP HERE.
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October 2024 by Rashod Wilson
Great customer service
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October 2024 by Giovanni Izzi
Great job
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October 2024 by john baggett
The customer service was great. The were patient in explaining the various functions and also answered all of our questions.
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October 2024 by Ellen E
Angela was absolutely amazing! She was able to make our experience easy and painless. We are looking forward to the best sleep ever with our new beds!
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September 2024 by Margaret Craven
Our Salesperson, Carmella, was very knowledgeable and excellent. Mattress Firm is very lucky to have her as an employee.
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September 2024 by KATHY STARLING
I just purchased my Temperpedic adapt mattress and adjustable base from Mattress Firm in Orland Park. I do so Angela for her knowledge on not just Temperpedic but all of the mattresses they offered. After trying them all I came back to Temperpedic. It felt the best . Angela made the process easy sbs stressless. Thank you Angela!
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September 2024 by Karen Athans
Carmella was very gracious and concerned that Mom got the right mattress for her small budget!
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September 2024 by Jorge Pineda
THIS mattress firm on 159th and Lagrange helped me a lot. How? Well I can finally sleep well, thanks to Scott helping me tirelessly finding me a bed and guiding me in the right direction with financing. This has been a good buying experience but overall excellent customer service.
Thanks Scott I appreciate the help !
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September 2024 by BONNIE OBOYLE
Excellent customer service from our store representative Scott, in helping us to choose the right mattress and base for our needs. He took the time to make sure we were both comfortable and informed throughout the whole purchase. The delivery and setup was both prompt and courteous.
We couldn’t have asked for anything better !
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September 2024 by Jill Holzman
Stopped in to check out new beds for the new house we see Scott and he helped us with 4 beds we purchased, I highly recommend him and this location or any location he is at. Amazing service fast, easy, reliable any questions I had he had answers. Bed came in within 3 days. If you haven’t already checked them out definitely do so.
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September 2024 by panda
Super nice really friendly staff
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September 2024 by Daniel Pawlowski
Was pleasantly surprised. Our salesperson(Scott) was friendly, knowledgeable, and was able to answer all our questions. We purchased a mattress, signed all the paperwork all in less than 30 minutes. I'll be sleeping well tomorrow.
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September 2024 by Carolyn Everett
Very pleasant environment!
