October 2021 by Emma Spurlin
Jeff was thee BEST!! He went above and beyond to repair my necklace that I haven’t worn in years. He also cleaned my jewelry set without me even asking and his customer service was SUPERB!! I definitely recommend coming to this store for any jewelry purchases and seeing him or anyone of his fellow coworkers! ??
October 2021 by Crystal Hicks
KAYS JEWELERS CHEAP MATERIALS/ BAD SERVICE!
September 2021 by Nancy Brazinski
Sales woman was very helpful and I didn't feel rushed
August 2021 by sabrina king
Benita in the Orland Square location is very warm and welcoming. She's very knowledgeable, help and friendly.
July 2021 by sunshine Anderson
This Kay's Jewelers is the best Orland Square Mall is number one I would recommend them to anyone the service is great the people are great they take their time with you make sure you get what's best for you and don't try to push anything off on you to make a sale but they make sure you're happy with what you leave with and get what is to your liking and what you can afford. It is the best experience every time I go in and I always make this my place of choice to shop for jewelry. It is my number one home of jewelry Kay's in Orland Square Mall.. ask for Josephine oh Suzanne or Jeff but all of the staff are great, you really can not go wrong with anyone of the staff members.
April 2021 by awn dababneh
Arwa was really helpful today , great service ?
April 2021 by Tonya Lindsey
Love the people that work there always Happy and Friendly
January 2021 by Angela Mendez
Susan is an absolutely incredible woman, sales representative and manager. I have had several encounters with my ring not holding up to its quantity and she has ALWAYS gone above and beyond to eliminate the stress and headache of repair and so forth. If it wasn’t for her, I would be doing business elsewhere.I highly and strongly recommend asking for her if you come across any issues what so ever. A great team player and a problem solver.Kay jewelers should be grateful for such an amazing employee.
December 2020 by April Kinzler
Went in to get a replacement wedding band for my husband, who had lost his. I was waited on by the manager Jeff. He was very helpful and friendly. I wanted a wedding band a little more durable than the last , and Jeff gave me a lot of great info that helped me make my selection. Would definitely recommend this location, and Jeff to all my friends and family.
December 2020 by Ed Milam
Great service , great stuff, nice discounts
December 2020 by John Stanfa
Can't deliver product on time keep changing date no good .......
November 2020 by CL Ross
Go see Bonita. She
October 2020 by Chevy Woodard
The store was really busy but I was greeted and asked what can I be helped with almost immediately. The Gentleman that helped me was very professional, courteous, and quick.
August 2020 by Edwin Mendez
Great service and the sales manager went the extra mile to help us!
August 2020 by Angela Simms
My experience with Kay Jewelry was very pleasant. I wasn’t there to purchase ,but to drop off a necklace for repair. The gentleman unfortunately I don’t recall his name but he was very pleasant and knowledgeable and patient. I would definitely do business with Kay jewelers in Orland Square Park Chicago.AG